• Resolved Nowarah

    (@nouarah)


    Hello,
    we face issue with version 2.30.2 the backend is always blocked no matter the condition i use, I use block countries except my country but this is not working and it always blocks the backend. can you handle the issue or you may provide me the pervious version

    I already:
    remove cache plugin

Viewing 4 replies - 16 through 19 (of 19 total)
  • Plugin Author ip2location

    (@ip2location)

    Yes. The main reason is the Sucuri firewall IP detected incorrectly.

    Following up…

    I am sorry, but I do not wish to publicly disclose my IP address. Also note, I am not using Securi. Everything in my log post with a ?? is direct from the log. I only changed the domain name and IP.

    My server uses Imunify360; no Cloudflare. For plugins, I use Wordfence for security and LiteSpeed Cache with compatible server.

    I do not have this issue present so long as I do not update the plugin. I think that perhaps the ?? being blocked from non-crawlers is what may have changed between versions.

    Based on the log I do see that I appear to be switching between two IP addresses. While both are assigned the correct ISP, country, city and state when checking the IPs, I see that one has ?? in most of the query and the other has the needed data. I am not running a VPN or proxy either on my computer or on the model/router, so I can only assume my ISP is doing this.

    When logging into the modem/router, which is ISP supplied, I confirm that the DHCP is based on the IP that has ?? and not the other with data. The two IPs are not from the same set; the first six number do not match, for example.

    The ISP is Cox Communications West.

    Plugin Author ip2location

    (@ip2location)

    @geshra Please contact us directly with your IP at support [at] ip2location [dot] com.

    Thank you. I appreciate it! I imagine this must be some sort of ISP shenanigans now, but regardless, thank you. ??

Viewing 4 replies - 16 through 19 (of 19 total)
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