last version your plugin cannot find products

  • Resolved PepeCZ

    (@pepecz)


    4 years, 12 months ago

    Hi, please few days back when you release update, so after upgrading your plugin cannot find any product in field “Condition Product Fee” if we set “Cart contains product”

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter PepeCZ

    (@pepecz)

    Now I tested, and when we added tag to product, so your plugin found tag.
    So we can now add fees via Tags in products.
    But good for you, into next version, fix founded bug. Now we cannot find products via product name, only via product tag.

    Plugin Author Dotstore

    (@dots)

    Hello @pepecz,

    Thanks for reaching out to us.

    I have reviewed our latest plugin version and I am able to see all the products on the list.

    Click here to review the screen.

    Still, you have any query please create a support ticket so, our technical team will review your site-specific issue.

    Create support.

    Let us know still you have any query.

    Thanks,

    Dennis

    (@enggsoldennis)

    Hi,

    I can replicate the issue. In fact after upgrade the Cart contains product fields became empty and this happened on a live site.

    here’s a screenshot of the plugin’s settings page after upgrade
    https://prntscr.com/q4t4gl

    Plugin Author Dotstore

    (@dots)

    Hello @enggsoldennis

    Thanks for reaching out to us and sorry for the inconvenience.

    Currently, in the latest version, we don’t allow variation products in cart contains product field. We have moved this feature to the premium version.

    Also finally we decide that we can roll back this feature from premium to free and now our development team works on that and we will release the new free plugin version coming soon.

    Let us know still you have any query.

    Thanks,

    Dennis

    (@enggsoldennis)

    @dots No worries and thanks for the clarification.
    Just had to apply the OP’s fix using product tags

    Plugin Author Dotstore

    (@dots)

    Sure, @enggsoldennis,

    We will update you soon.

    Thanks for your co-operate.

    Regards,

    Hello:

    I have tried to set conditional fees by adding tags to products, but I can’t see fees in checkout page…

    I’m using WPML in my website. Is this plugin compatible? Could it be a problem with tag traslation?

    Plugin Author Dotstore

    (@dots)

    Hello @melissacrokis,

    Thanks for reaching out to us.

    Can you please create a support ticket so, our technical team will check the settings and update you for the same.

    Yes, our plugin is compatible with the WPML.

    Create support.

    Let us know still you have any query.

    Thanks,

    Plugin Author Dotstore

    (@dots)

    Hello @pepecz,

    I hope you are doing well.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 9 replies - 1 through 9 (of 9 total)
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