• Resolved simoypala

    (@simoypala)


    Dear All in one seo team,

    after last version update 4.4.0.1, i am not able to any other option in classic editor on post edit page. nly main general is visible other either hidden or error.

    no error reporting in hosting.

    please check and update.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Prabhat

    (@prabhatrai)

    Hey @simoypala,

    Thanks for reaching out, and I apologize for the inconvenience caused!

    We identified this issue where a PHP error was getting triggered in the post editor for sites using older WordPress versions due to call to non-existing function.

    We’ve already released a hotfix for the issue. Can you please update All in One SEO to our latest version (v4.4.0.3) and see if the issue gets fixed?

    Please let me know how that goes. I’m looking forward to helping you.

    Thanks!

    Thread Starter simoypala

    (@simoypala)

    i can not see latest version is 4.4.0.1 how to update your suggested version 4.4.0.3, some link please.

    • This reply was modified 1 year, 8 months ago by simoypala.
    Plugin Support Prabhat

    (@prabhatrai)

    Hey @simoypala,

    I apologize for the confusion! I accidentally mentioned the version number for our Pro plugin.

    Could you please share a screen recording of the issue at [email protected] so I can take a closer look and investigate further?

    I’m looking forward to helping you.

    Thanks!

    Thread Starter simoypala

    (@simoypala)

    Dear,

    You can check easily just install classic editor, go to new /Edit post and check AIOSEO form you only able to see first tab , rest all tab is not available.

    i think no video or any thing require.

    you can check by self. the simple solution i found is revert to old version and you can also see after update so many user revert to old version in you analytics.

    so either you solve or forgot classic user.

    Plugin Support Prabhat

    (@prabhatrai)

    Hi @simoypala,

    Could you confirm if you’re saying that only the General tab of AIOSEO section is visible inside Classic Editor and you’re unable to see the other tabs?

    If yes, could you follow the screencast below and see if the other tabs are accessible in a drop-down menu?

    https://a.supportally.com/v/okK4ZB

    If the tabs are accessible in a drop-down menu, could you confirm if you’re using a smaller screen or have reduced the browser’s window size?

    If yes, please try using a bigger screen or increasing the browser’s window size and see if that shows the actual/full preview of our tabs.

    However, if this is not the issue that you’re facing, please share the screen recording or a screenshot as requested in my previous reply so I can investigate further.

    I’m looking forward to helping you.

    Thanks!

    Thread Starter simoypala

    (@simoypala)

    Thanks,

    Understand, please when ever you update and if any design change you shold writedown in update logs so this type of issue not presist. and thanks for all conversation and replay. your team is really very good i am user from 2007, meanwhile shift to some other plugn as lanch 4.0 version but after 2 year i feel only true seo is aioseo and revert to again to all in one seo and now continiue to use it.

Viewing 6 replies - 1 through 6 (of 6 total)
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