• Resolved robross

    (@robross)


    After recent update getting this warning on top of dashboard…
    “The thumbnails cache folder is not writable! Click here to read how you can fix this. Unless you do so your images might not appear and the plugin could only generate whitespace!”

    How to resolve? Clicking ‘click here’ says ‘Cannot load photoblocks-troubleshooting’

    My themes is storefront.
    thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Razvan Aldea

    (@raldea89)

    Hello @robross ,

    If you go to the front where you have a PhotoBlocks gallery it should create the thumbnails cache folder automatically. Could you please try this and tell us if the notice message still appears? As for the troubleshooting page, if you go the dashboard->PhotoBlocks->Troubleshooting does it show the page?

    Also, did you encounter any problems with your galleries after the update or just the notice about the thumbnails cache folder?

    Best Regards!
    Razvan

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Last update – WARNING -Thumbnail cache’ is closed to new replies.