last update takes away credit card at checkout

  • Resolved chahn625

    (@chahn625)


    1 year, 10 months ago

    With the last?WooCommerce PayPal Payments version 2.0.4 the checkout page no longer shows Credit Card payments as an option. Once we rolled back the version, the option is showing again. Anyone else having this issue? We tested on two dev sites with the same isssue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @chahn625

    Thank you for reaching out to us, we are here to help.

    We have not encountered this issue before, so I would expect this to be caused by a plugin conflict or a server environment situation. Have you done any conflict testing so far?

    We would like to check this behavior ourselves, but I would expect you kept the live site reverted to the previous release so the card payment option stays available. If there are more details available on your setup, we would like to take a look at it. You could also open a private engagement with us if you don’t feel comfortable sharing those details on a public forum. You can find the instruction for this here: https://paypal.inpsyde.com/docs/request-support/ (please add the URL of this thread in the ticket as well).

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Kind regards,
    Joost

    Thread Starter chahn625

    (@chahn625)

    Issue has been resolved. Not sure if it was another updated plugin that happened within this post but all is working now. I appreciate your assistance with the problem. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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