Last update resulted in plugin deactivation

  • Resolved Marie-Aude

    (@marie-aude)


    1 year, 5 months ago

    I was shocked to discover the plugin was deactivated after the update. No reason for that (except presenting advertisement for pro version ?)

    As I already said in my rating, you have too many updates, and EACH update is risky.

    This was the last straw for me, looking to move to another plugin. ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Magazine3

    (@magazine3)

    Hi, Sorry for the inconvenience caused you extremely. We are here to fix the issue. Please keep activating the plugin. We will debug the issue and assist you to fix issue ASAP! Can you please kindly check once if it’s due to any plugin conflict? if possible please check once by deactivating the active plugins one by one on your site and let us know back the conflicting one.

    And regarding the updates, Based on the user’s requirement and if there are any critical issues we have to push the updates in time. We are really sorry for this kind of experience but we will make sure from now before pushing updates. We appreciate your kind cooperation. Thank you!

    Thread Starter Marie-Aude

    (@marie-aude)

    “assist you to fix issue ASAP!”

    The “issue” is fixed by reactivating the plugin.

    “Can you please kindly check once if it’s due to any plugin conflict?” How would I ? Do you want me to roll back all the updates I made ? That’s not serious !

    “Based on the user’s requirement” well then how come that the requirement to work properly in taxonomy terms archives is still not there ? Work properly means taking into account the titles included in the term description …

    Plugin Author Magazine3

    (@magazine3)

    The “issue” is fixed by reactivating the plugin. – Very glad to hear it. Kindly feel free to reach us if you face any issue further or have any queries. We are happy to assist you.

    How would I ? Do you want me to roll back all the updates I made? That’s not serious! – We mean to say if any other activated plugin might be conflicted with the TOC.

Viewing 3 replies - 1 through 3 (of 3 total)
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