Last update mess up all

Hey there

Could you provide a bit more information or a link to the page that is broken right now?
The last update did change the styling of the title so it’s possible that I missed something.

Thanks for getting back to me.

I recently updated the plugin on our site as well, and things don’t appear on our site the same as before the update. Haven’t really had a chance to look into it much yet, just came here to see if I maybe missed something about the update and needing to change the syntax on the shortcodes.

In general looks like it is not displaying the image I have set for each sponsor if set to do so in the shortcode (they are there in the DB on the backend), but instead the site default image for posts, but if there is a link it works by clicking on the default image.

For sections where we are not showing sponsor images, but do link to URL, there is no link.

Here is the link to our sponsor page so you can maybe figure out what the issue is:

https://www.saintpeterrobotics.org/sponsors/

Hey mdobosen

Sorry to hear that, must have missed something in the last update.
Looks like you’re having 2 issues:

– Could you try to add the image to the sponsors in the dashboard again to see if it shows up then?
– Could you send me the shortcodes you’re having trouble with so I can figure out what’s wrong? You can post them here or email them to [email protected]

Thanks
Jan

Update-

I went ahead in the dashboard where in the list of sponsors it was showing that some had images with the preview that was displayed. When I went to ‘edit’ the sponsor, it was not showing the previously set logo that was displayed out on the list, so I clicked the link to add the logo, hit update and everything in that regard is now displaying correctly on the site (side note, the logo preview in the dashboard is now significantly larger than what it was before so the spacing isn’t as ‘clean’ as it was previously- FYI). So something about the update didn’t mesh well with the DB, but this was easy enough to do and it confirms that the logo’s at least work in the update.

For the shortcode I was using before the update where it would list the names and those with a URL saved would display as a link, here is an example:

[sponsors images="no" style="linear" category="robotics-supporter"]

So one issue mitigated, but not entirely ‘solved’ and I will wait to hear back from you on the other.

Thanks in advance.

Thanks for getting back to me! There was indeed a big database change in the last update and something must have gone wrong there. Either way, happy to hear that your image are back! (although it’s weird that they were still visible in the dashboard overview, I’ll investigate that further)

But first I’ll have a look at the shortcode, I’ll get back to you asap.
Jan

Hey mdobosen

Could you install the latest update? (2.0.3)
That should fix the issue with the links.

If you have any other issue, be sure to get in touch! ??
Jan

I have updated as you requested, and the link issue when no logo displayed is working as expected now.

So looks like the two major issues I experienced after the update have a work around or are fixed and we are back to the public side working and looking as expected.

good luck with some of those backend DB/ dashboard issues. Only observation on my end at this time is the logo preview on the dashboard is quite a bit larger than it was before so the spacing isn’t ideal and there is unnecessary white space in the dashboard currently. But, I will take ‘functioning’ over ‘appearance’ when it comes to backend interface (who cares if it looks good but doesn’t work) as I am sure it will all get worked out.

Thanks for the quick resolution, I’ll be in touch if I find anything else.

Matt

Hi Jan,

I’m experiencing kind of the same problem.
On our home screen we promo our sponsors image only horizontally thumbnails, after the up-date all sponsors are presented vertically full-sized.. even though the settings are un-changed.

Due to our traffic on the site we decided to deactivate the sponsor-plugin for the time being.. a fix would be really great it is after all a great plugin!!

https://www.destervanberkel.nl

vriendelijke groet, kind regards,
Alies

Hey @antina-alies

Sorry for the late response, I’ve been offline for a while.
Are you still using the plugin and having this issue? Can you send me a link to a page where you’re having the problem?

Thanks
Jan