Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Rob Davenport

    (@robdavenport)

    Hi Tony,

    I would recommend contacting your host and finding out why your server is giving the 406 Not Acceptable error. We haven’t encountered it on any of our servers that run WP Smart TV, but it has popped up with one other user.

    Your host should be able to tell you what Roku DP was requesting, and why your server rejected the request with a 406 error.

    Please let me know what you find out.

    • This reply was modified 2 years, 3 months ago by Rob Davenport.
    Thread Starter Tony Rehor

    (@tonyrehor)

    Tech support at my host was stumped. I know it happened on the last update so I will jump back a version and see if it works.

    Thread Starter Tony Rehor

    (@tonyrehor)

    Reverting did NOT help. Must be server-side. I’ll dig in. In the meantime, JSON file creating I go. ??

    Thread Starter Tony Rehor

    (@tonyrehor)

    Today I received a reply from ROKU support. My feed has errors. That’s it! lol, I guess community tv is on hold while I dig in. Oh well, life goes on. ??

    Plugin Author Rob Davenport

    (@robdavenport)

    Unfortunately this is a common response from Roku, however, we did import your JSON feed into our test server and it worked without any issue, so Roku’s response doesn’t really make any sense.

    The best suggestion I have is to talk to your server host and have them help identify the 406 error when Roku connects to your site. Without seeing the server logs, it’s hard for us to diagnose the issue.

    Please let me know if you find anything!

    ~Rob

    Thread Starter Tony Rehor

    (@tonyrehor)

    Thanks, you saved me a step. First, I will move the feed to another server and see if it flies. Then, I can notify my other host that their server has issues.

    Thread Starter Tony Rehor

    (@tonyrehor)

    I am happy to report that the move to a new server worked! I will notify my other host of a malfunction. Thanks for the help, Rob; I am first in line to purchase your following plugin.

    Plugin Author Rob Davenport

    (@robdavenport)

    Awesome, please let me know if you run into any other problems.

    Interesting I am having the same issue even after plugin update. Did you move your website to a new server and the issue was resolved?

Viewing 9 replies - 1 through 9 (of 9 total)
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