• Resolved dromanov31

    (@dromanov31)


    Hello!

    I’ve build new duplicator packages on several WordPress sites today, but no new packages appear on top of package list under Duplicator tab.
    It is interesting that these packages exist in wp-snapshots folder when I connect via FTP.

    • This topic was modified 2 years, 1 month ago by dromanov31. Reason: several clarifications
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey @dromanov31

    Thanks for the feedback! It’s possible you might either have a browser cache issue or possibly a database entry issue. The build log should help locate the issue.

    If you would like to submit a support ticket for this issue we can have a closer look at your setup and build logs. Please provide a link to this forum thread when submitting the ticket.

    Hope this helps~

    Thread Starter dromanov31

    (@dromanov31)

    Thanks a lot @corylamleorg

    I’ve submitted a support ticket via the provided link.

    Ok thanks! Someone will get with you next week to help look into the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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