Large Video Fails

  • Resolved madmoneymike5

    (@madmoneymike5)


    1 year, 9 months ago

    I’m creating a course inside of LearnDash. Videos are self-hosted. Protection on all videos works well. Short videos will partially load and often fail part of the way through, requiring refreshing the page and fast forwarding to where you left off. Longer videos fail to load and play at all.

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  • Plugin Author BWPS Team

    (@buildwps)

    Hello @madmoneymike5 ,

    Thank you for reaching our support! We’d be glad to help you with your concerns in any way we can!

    Can you please share a sample URL of one of the videos? or determine the size and length of a video so we will be able to reproduce an error on our end to assist you accordingly.

    We would appreciate if you also want to drop us an email at support(at)wpfolio.com?so that our team can provide support promptly and your privacy concerns will be maintained,?@madmoneymike5 .

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