large uploads not all there

  • In late July I paid GoDaddy Premium Support to set the PHP memory limit to 512MB, the upload max file size to 2048MB, and the max execution time to 300. Using the multi-file uploader (along with the Tuxedo plugin), everything worked perfectly, and I uploaded 500MB-1GB videos all through August. I recently tried to upload another (665MB) video, and things are not as they were. The file seems to upload correctly (no warning about exceeding file size, no timeouts), and the time taken to complete the upload seems normal, but when done, the file size is 100-150MB.
    The workaround (Filezilla plus the Add From Server plugin) is working but messy (the file-naming system is inconsistent with the results achieved when simply “adding to library”).
    I discontinued the Premium Support (long story: I’m in the UAE, telephone support involves long-distance calls, the wait time costs more than the support does), and I don’t really want to start the support back up and ask them to not charge me for it. ??

    The page I need help with: [log in to see the link]

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  • >> I paid GoDaddy Premium Support
    Ugh.
    They are so painful it’s not even funny.

    Are you out of disk space ?

    Is there a reason you have to use your own webserver to deliver video content, instead of using a streaming service like YouTube or Vimeo ?

    Thread Starter Jim Bevan

    (@jimbevan)

    I’m not running out of space (I could, using Filezilla, upload the file).

    The nature of how the videos are used makes it more convenient for the user to buy, download and access them on their own devices than to be continually online and streaming them.

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