Large Gap on Product Page

  • Resolved roshjobinson

    (@roshjobinson)


    7 years, 2 months ago

    I can’t seem to remove this gap on the product page. Looks like it is calling the carousel or lightbox but I can’t seem to remove either from the css properly. Not sure if it’s because this is my only product currently. I realize I’m very new to this so any help will be appreciated. Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter roshjobinson

    (@roshjobinson)

    Seems to just not be showing the featured image for a product. Working on one browser but not on Firefox or mobile. Still probably a css issue. Any help would be appreciated.

    The page looks normal to me on Firefox and Chrome. Try temporarily deactivating your cache plugin. If you no longer see the problem, you need to clear the cache and there is more than one purge cache button to do so on your cache plugin.

    Consider leaving the cache plugin deactivated until your site is finished.

    Thread Starter roshjobinson

    (@roshjobinson)

    Ok just a mobile issue now on single-product pages. Only displaying thumbnail and not full-sized product image.

    Looks fine on my desktop mobile viewport simulator. What device and viewport width are you using? I’ll try that.

    Could be cache again. Leave the cache plugin deactivated until everything is working.

    Thread Starter roshjobinson

    (@roshjobinson)

    Yeah I did cache it. Still not working on mobile for me but desktop seems to be working. Oh well ha.

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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