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Resolved ktakahisa
(@ktakahisa)

3 months, 2 weeks ago

Hi,

A few days ago, a client of mine reported that the language of WooCommerce had switched from Japanese to English.
I confirmed that the dashboard and front-end languages are in English.

No one made any changes to either WordPress or WooCommerce, and suddenly the language switched.
Neither the theme nor any other plugins were changed.
For the client’s convenience, both versions are still out of date, but had been working fine until then.

The WooCommerce language files was installed correctly. I replaced it with the same version of the language files just to be sure, but the problem was not resolved.

The WordPress site language was still Japanese. I tried to re-save the settings here too, just to be sure, but the problem did not resolve itself.
The administrator user language was also still in Japanese, and saving over it had no effect.

In the System Status of WooCommerce, “Language” is set to “ja”. However, it is not actually displayed in Japanese, but in English.

How can I get it back to Japanese as it was before?

Thanks,

System Report:

 ### WordPress Environment ### WordPress address (URL): https://www.zen-kyo.or.jp/wordpress Site address (URL): https://www.zen-kyo.or.jp WC Version: 7.8.2 REST API Version: ? 7.8.2 WC Blocks Version: ? 10.2.4 Action Scheduler Version: ? 3.5.4 Log Directory Writable: ? WP Version: 6.7 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: ja External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.23 PHP Post Max Size: 32 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.19.7 NSS/3.15.3 SUHOSIN Installed: – MySQL Version: 5.7.14-log Max Upload Size: 512 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 7.8.2 WC Database Prefix: wp_ Total Database Size: 51.78MB Database Data Size: 40.23MB Database Index Size: 11.55MB wp_woocommerce_sessions: Data: 4.82MB + Index: 0.17MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.50MB + Index: 0.20MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 2.59MB + Index: 1.89MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_actions: Data: 0.22MB + Index: 0.13MB + Engine MyISAM wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_actionscheduler_logs: Data: 0.25MB + Index: 0.12MB + Engine MyISAM wp_admin_columns: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_cimy_uef_data: Data: 0.74MB + Index: 0.94MB + Engine MyISAM wp_cimy_uef_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_cimy_uef_wp_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_comments: Data: 0.59MB + Index: 0.20MB + Engine MyISAM wp_easymail_recipients: Data: 0.03MB + Index: 0.04MB + Engine MyISAM wp_easymail_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_easymail_subscribers: Data: 0.16MB + Index: 0.09MB + Engine MyISAM wp_easymail_unsubscribed: Data: 0.03MB + Index: 0.04MB + Engine MyISAM wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_options: Data: 2.44MB + Index: 0.07MB + Engine MyISAM wp_postmeta: Data: 7.46MB + Index: 4.09MB + Engine MyISAM wp_posts: Data: 16.90MB + Index: 0.94MB + Engine MyISAM wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_term_relationships: Data: 0.01MB + Index: 0.03MB + Engine MyISAM wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_usermeta: Data: 2.06MB + Index: 1.37MB + Engine MyISAM wp_users: Data: 0.31MB + Index: 0.37MB + Engine MyISAM wp_wc_admin_notes: Data: 0.08MB + Index: 0.01MB + Engine MyISAM wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.01MB + Engine MyISAM wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_customer_lookup: Data: 0.19MB + Index: 0.14MB + Engine MyISAM wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_product_lookup: Data: 0.40MB + Index: 0.34MB + Engine MyISAM wp_wc_order_stats: Data: 0.23MB + Index: 0.14MB + Engine MyISAM wp_wc_order_tax_lookup: Data: 0.13MB + Index: 0.14MB + Engine MyISAM wp_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.01MB + Engine MyISAM ### Post Type Counts ### acf: 1 acf-field: 1 acf-field-group: 1 attachment: 1039 flamingo_contact: 637 flamingo_inbound: 112 members: 3 nav_menu_item: 74 newsletter: 2 page: 65 post: 188 product: 49 revision: 2152 shop_order: 2916 topics-for-members: 87 wp_global_styles: 1 wp_navigation: 1 wpcf7_contact_form: 4 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (21) ### Advanced Custom Fields: by WP Engine – 6.1.7 BackWPup: by Inpsyde社 – 4.0.0 Breadcrumb NavXT: by John Havlik – 7.2.0 Bulk Media Register: by Katsushi Kawamori – 1.31 Cimy User Extra Fields: by Marco Cimmino – 2.7.2 Cimy User Manager: by Marco Cimmino – 1.5.0 Contact Form 7: by Takayuki Miyoshi – 5.7.7 Custom Post Type Permalinks: by Toro Unit – 3.5.2 Flamingo: by Takayuki Miyoshi – 2.3 Image Widget: by The Events Calendar – 4.4.9 Intuitive Custom Post Order: by hijiri – 3.1.4.1 Really Simple SSL: by Really Simple プラグイン – 7.0.6 Recently Registered: by Mika Epstein – 3.5 Big File Uploads: by Infinite Uploads – 2.1.1 User Role Editor: by Vladimir Garagulya – 4.63.3 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.9.0 Japanized for WooCommerce: by 職人工房 – 2.5.13 WooCommerce: by Automattic – 7.8.2 (update to version 9.4.1 is available) WP Mail SMTP: by WP Mail SMTP – 3.8.0 WP Multibyte Patch: by 倉石政典 – 2.9 WP Robots Txt: by George Pattihis – 1.2 ### Inactive Plugins (4) ### Akismet Anti-Spam: Spam Protection: by Automattic - Anti Spam Team – 5.2 ALO EasyMail Newsletter: by Alessandro Massasso – 2.12.3 WordPress Importer: by wordpressdotorg – 0.8.1 WP Test Email: by Boopathi Rajan – 1.1.6 ### Settings ### API Enabled: – Force SSL: – Currency: JPY (￥) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – ### WC Pages ### Shop base: #4336 - /shop Cart: #4337 - /shop/cart Checkout: #4338 - /shop/checkout My account: #4339 - /shop/my-account Terms and conditions: #4343 - /%e7%89%b9%e5%ae%9a%e5%95%86%e5%8f%96%e5%bc%95%e6%b3%95%e3%81%ab%e5%9f%ba%e3%81%a5%e3%81%8f%e8%a1%a8%e8%a8%98 ### Theme ### Name: Zen-Kyo 2 Version: 202230118 Author URL: Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? Not declared ### Templates ### Overrides: zen-kyo2/woocommerce/cart/cart-totals.php zen-kyo2/woocommerce/checkout/form-billing.php zen-kyo2/woocommerce/checkout/thankyou.php zen-kyo2/woocommerce/emails/customer-completed-order.php zen-kyo2/woocommerce/emails/customer-invoice.php zen-kyo2/woocommerce/emails/customer-note.php zen-kyo2/woocommerce/emails/customer-on-hold-order.php zen-kyo2/woocommerce/emails/customer-processing-order.php zen-kyo2/woocommerce/emails/customer-refunded-order.php zen-kyo2/woocommerce/emails/email-addresses.php zen-kyo2/woocommerce/emails/email-customer-details.php zen-kyo2/woocommerce/emails/plain/customer-completed-order.php zen-kyo2/woocommerce/emails/plain/customer-invoice.php zen-kyo2/woocommerce/emails/plain/customer-note.php zen-kyo2/woocommerce/emails/plain/customer-on-hold-order.php version 3.7.0 is out of date. The core version is 7.3.0 zen-kyo2/woocommerce/emails/plain/customer-processing-order.php zen-kyo2/woocommerce/emails/plain/customer-refunded-order.php zen-kyo2/woocommerce/order/order-details.php version 4.6.0 is out of date. The core version is 7.8.0 Outdated Templates: ? Learn how to update ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: core-profiler minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2024-11-18 06:25:14 +09:00 Options: ? Notes: 197 Onboarding: completed ### Action Scheduler ### Complete: 130 Oldest: 2024-10-18 15:02:43 +0900 Newest: 2024-11-18 07:49:04 +0900 Pending: 3 Oldest: 2024-11-18 16:00:59 +0900 Newest: 2024-11-20 11:08:04 +0900 ### Status report information ### Generated at: 2024-11-18 09:49:56 +09:00 

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Thread Starter ktakahisa
(@ktakahisa)

3 months, 1 week ago

@shahzeenfarooq

Hello,

I have not made any customizations to WooCommerce.
Nor am I requesting additional features through customization.
I am hoping for a solution to this problem that has suddenly occurred when I have done nothing.

Does this mean that this language issue in the dashboard is not going to make any more progress here?

Thanks,
Plugin Support Jonayed (woo-hc)
(@jonayedhosen)

3 months, 1 week ago
Hi @ktakahisa ,

Thanks for reaching out! I’m sorry you’re dealing with this.

From what you’ve described, it seems like the issue on the backend is still there, even though the code fixed the problem on the front end. Could you clarify where exactly you’re seeing the backend strings in English? Are all sections affected, or is it just specific ones?

Here’s a bit about the code you’re using: it reloads WooCommerce’s Japanese language files during the?init?action, which helps restore translations on the front end and some admin areas. However, parts of the admin interface, like the “Orders” and “Products” menus or certain headings (e.g., “Product categories” and “Product tags” on the product edit screen), might still show up in English.

This happens because WooCommerce’s admin interface uses JavaScript-based components that rely on JSON translation files (e.g.,?woocommerce-ja-<hash>.json), stored in the?wp-content/languages/plugins/?folder. The?load_textdomain()?function doesn’t handle these JSON files, which is why some admin areas may not translated.

You could also try this following code and see if it does the trick to ensure comprehensive translation across all admin sections, including JavaScript components:
```
add_action('init', function() {
 unload_textdomain('woocommerce');
 load_plugin_textdomain('woocommerce', false, WP_LANG_DIR . '/plugins/');
}, 20);
```
Since this is for testing this may not works for both frontend and backend, I’d recommend trying it on a staging site first. You can set one up easily using a plugin like?WP?Staging.

Let me know how it goes!
Thread Starter ktakahisa
(@ktakahisa)

3 months ago
@jonayedhosen

Hi,
Thanks for sharing the details.

First, the code you provided did not work on the front-end as well as the dashboard.
The code I added before was able to make the front-end and part of the dashboard Japanese, but this code seems to have reverted the front-end back to English as well as the dashboard, which is all in English.

As far as I can tell, the following are currently displayed in English on the dashboard:
- WooCommerce -> Orders menu
- Products -> All Products menu
 - Add new product menu
 - Categories, Tags menu
- “Edit Product” in the page title
 - “Product categories” section heading
 - “All categories” tab
 - “Product tags” section heading
 - “Separate tags with commas” text
 - “Choose from the most used tags link” text
 - “Product image” section heading
 - “Remove product image” text
 - “Choose from the most used tags” link text
 - “Product image” section heading
 - “Remove product image” link text
- “Edit categories” in the page title
 - “Add new category” heading
 - “Parent category” heading
 - “Update category” button text
- “Edit tags” page title
 - “Add new tag” heading
 - “Update tag” button text
- “Orders” page title
 - “Add new order” button text on the “Orders” page
 - “Edit Order” in the page title
 - All the words “Order” on the individual order page
Other than these, the rest of the text seems to be displayed in Japanese on the dashboard.

Thanks,
Plugin Support Jonayed (woo-hc)
(@jonayedhosen)

3 months ago

Hi @ktakahisa ,

Thank you for for the update! At this time, we don’t have a definitive solution since you’re relying on WooCommerce version 7.8.2. I recommend continuing to use the code you implemented earlier or temporarily switching to WordPress version 6.6 if you need the admin language to fully display in Japanese. This can be a workaround since you prefer not to update the WooCommerce version.

Thank you for your understanding!

Thread Starter ktakahisa
(@ktakahisa)

3 months ago

@jonayedhosen

Hi,

At this time, I think we’ve done everything we can on the WooCommerce side.
The front-end is available in Japanese thanks to the code I added before, so at least the worst case scenario has been prevented.
As for the remaining English display on the dashboard, I will have to let the client get used to it.

Downgrading WordPress to 6.6 will be difficult.
So I will explain to the client that this is a WordPress 6.7 internationalization and plugin issue, and that basically the only way to fix it is to update the plugin to the latest version.

If you find a better solution in the future, please let me know.

Thanks for all your help.

Plugin Support Zubair Zahid (woo-hc)
(@doublezed2)

3 months ago

Hello ktakahisa,

Thank you for your reply.

I understand the situation with the dashboard language display in WordPress 6.7 and your explanation to the client. Feel free to reach out if you have any additional questions or need further assistance.

We’re here to help. ??

Best regards.

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