• Resolved djboro88

    (@djboro88)


    Hello,
    I have seen that the Spanish translation of the blue button does not appear in Spanish, but remains in English.

    I attach a screenshot so you can see it and correct it.
    https://ibb.co/1vGhnpZ

    • This topic was modified 2 years, 3 months ago by djboro88.
Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author Zorem

    (@zorem)

    Hi @djboro88,
    Which plugin do you use for translation?
    Thanks

    Thread Starter djboro88

    (@djboro88)

    @zorem LocoTranslation
    In the translation that appears at 100%, it appears in Spanish well translated but it is not applied when the mail is received.

    Screenshot:
    https://ibb.co/vDWRQXt

    Plugin Author Zorem

    (@zorem)

    Hi @djboro88,
    You can change the Track Your Order text to Spanish from the custoizer.
    Navigate to WooCommerce > Shipment Tracking > Settings and from the Fulfillment Workflow panel click on the settings icon.
    From here you can change the text of the button to Spanish.
    Thanks

    Jenny

    (@miss-newyork)

    Hi,
    I seem to have the same problem.
    I used the customizer to change the text to German and change the colour of the button. I press “save”, it then says “saved”, the page reloads and the text and colour change back to English and blue right after.
    Kind regards
    Jenny

    Plugin Author Zorem

    (@zorem)

    Hi @miss-newyork,
    We can’t replicate this issue in our development store.
    Can you please deactivate all other plugins except AST and WooCommerce and check again?
    Thanks

    Thread Starter djboro88

    (@djboro88)

    @zorem Nothing…
    I’ve deactivated all plugins and it’s still the same. Only the button appears in English and not in the language of the web.

    https://ibb.co/GFhM26t

    Plugin Author Zorem

    (@zorem)

    This text can be changed to your language from our email customizer (Go to WooCommerce > Shipment Tracking > Settings, open the Fulfillment Workflow panel and click on the email settings icon.

    If you use multiple languages using WPML, you can transate this text from the WPML string translation menu.

    Thanks

    something is wrong, it does not translate into Spanish
    Tracking Information
    Track Your Order
    
    until recently there were no problems, something was updated and it stopped working correctly
    Plugin Author Zorem

    (@zorem)

    This text can be changed to your language from our email customizer (Go to WooCommerce > Shipment Tracking > Settings, open the Fulfillment Workflow panel and click on the email settings icon.

    If you use multiple languages using WPML, you can translate this text from the WPML string translation menu.

    Thanks

    Jenny

    (@miss-newyork)

    Hi Zorem,

    I am following your recommended steps (Go to WooCommerce > Shipment Tracking > Settings, open the Fulfillment Workflow panel and click on the email settings icon)

    However there seems to be a problem when saving any changes that are made here. This is not related to text or translation, but any changes in general.
    I tried to change the size of the “Track Your Order” button from small to large, but after saving it went back to small. I tried to change the background colour of the button – same problem. Deactivating all other plugins doesn’t help.

    BTW, maybe instead of that little wheel icon next to the completely unrelated setting of changing the order status you could add a tab or a link that says something like “edit customer email”? Every time I am looking for this setting I am searching forever and I keep forgetting where it is. I only found it after reading your instructions in this thread again.

    Thread Starter djboro88

    (@djboro88)

    Hi, @miss-newyork
    I gave this error more than 3 months ago and I still can’t translate the button, or color, or size, or anything.
    We are still waiting for @zorem for a solution.

    I have the same issue in German. I have also the Loco Translate Plugin and the translation is correct, but it appears always in english “Track your Order” once I open the order on the shop page.

    Thread Starter djboro88

    (@djboro88)

    @zorem Please solve the problem with the translation.
    If necessary, I give you access to my store and you investigate it.
    Many of my clients are elderly and do NOT understand English.
    We need a solution to this.
    Neither the plugin changes the translation nor does Loco Translate.
    Something is wrong with the translation of the button.

    Plugin Author Zorem

    (@zorem)

    @djboro88 In which browser did you check the AST customizer?

    Thread Starter djboro88

    (@djboro88)

    WHAAAATT !!! @zorem
    He had tried practically everyone; Chrome, Mozilla, Safari… !!
    I have tried with Edge and the changes have been saved….
    I can’t believe it, how is that possible?
    Thanks !

Viewing 15 replies - 1 through 15 (of 18 total)
  • The topic ‘Language spanish TRACK YOUR ORDER’ is closed to new replies.