• Resolved ganimedeviaggi

    (@ganimedeviaggi)


    Hello! I have an issue with language of the WooCommerce plugin.

    My website is in Italian, so, even if I set the WordPress language in Italian, the WooCommerce localization with functions such as “Add To Cart” or “Select Options” still appear written in English.

    This happened during an update, and I tried all that I could to set it again to Italian, without success. Could you please tell me what happened and if there’s a workaround? Thanks in advance, and wish you a happy new year!

Viewing 6 replies - 1 through 6 (of 6 total)
  • WordPress and WooCommerce translations are separate files.

    Didi you check at
    Dashboard > Updates > Translations section
    and ensure it says “Your translations are up-to-date.”

    Updating is usually automatic, but occasionally translations need to be updated manually.

    Hi @ganimedeviaggi

    Thanks for reaching out!

    WooCommerce is already translated into a few languages and does come translation-ready out of the box. All that’s needed is a?translation file for your language.

    Please refer to this support documentation about Translating WooCommerce.

    Hope this helps!

    Thread Starter ganimedeviaggi

    (@ganimedeviaggi)

    I tried doing as Lorro said, but I verified that the updates are all correct. I also tried to install Loco Translate, but even after updating the PO file in Italian, the section of the website still appears in English.

    If I’m allowed to send a link of the page with the issue, here it is: https://ganimedestudy.it/product/vacanza-studio-londra/ – as you can see the website is in Italian, but the button “Add To Cart” and all the functions that recall WooCommerce are still in English.

    I tried everything I could, like setting WordPress in Italian, making sure the updates of the translations are updated, and even installing Loco Translate. But still, the issue is here.

    Saif

    (@babylon1999)

    Hello @ganimedeviaggi,

    Have you tired of manually changing the string?

    </img>

    Link to image: https://d.pr/i/4iFHSZ

    If that also doesn’t work, then please attach your system status report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Look forward to hearing back from you.

    The problem with Loco Translate for supported languages is that you are creating a custom translation. If you save the custom translation file in the normal location, it will be overwritten the next time WooCommerce updates the master Italian translation file. If you save your custom translation file in the custom location, it will not be updated by WooCommerce and you will need to keep it updated yourself. This could be regular work. Neither options are good. The Loco documentation explains the normal location and the custom location.

    I changed my site language to Italian, and “Add To Cart” and “Select Options”?appear correctly in Italian.

    Please go to
    Dashboard > Aggiornamenti
    scroll down to the Traduzioni section at the bottom and double check that it says “Tutte le traduzioni sono aggiornate.” If it says “Aggiorna le traduzioni” then click that button.

    If the shop buttons are still showing in English, I suggest a conflict test. Switch to the Storefront theme and deactivate all plugins except WooCommerce. It should work now. Then reactivate theme and plugins one by one and check to try to identify which software is changing the buttons, or preventing them from being changed.

    It looks like you are using a custom made theme. Forum members don’t have access to its code. If the above suggestions don’t work, could you ask your developer if he has included any code in the theme to affect button translations.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 6 replies - 1 through 6 (of 6 total)
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