Language files missing

  • Resolved Turan

    (@turansadrigmailcom)


    1 month, 3 weeks ago

    Hello, I have WordPress in Finnish, users also in Finnish, but in some mysterious way, Complianz setting appears in English and also generates the Cookie Policy in English.

    WordPress 6.6.1, everything up to date.

    I have installed the plugin via wpackagist-plugin/complianz-gdpr with composer if that makes any difference.

    How do I manage to get the translation files? I have nothing which seems to be related to complianz in wp-content/languages or wp-content/languages/plugins

    br,

    Turan

    • This topic was modified 1 month, 3 weeks ago by Turan.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support leonardoiub

    (@leonardotamion)

    Hello Turan,

    thanks for your message.

    What plugin are you using for the translation? Have you followed our WPML guide, the Polylang one or the TranslatePress one?

    Thread Starter Turan

    (@turansadrigmailcom)

    Hi,

    I’m not using any plugins to translate the site, I only have the site in one language which is Finnish. I thought the plugin would automatically install fi_FI language files but they’re nowhere to be seen. Is that not the case? Maybe I misunderstood something.

    br,

    Turan

    • This reply was modified 1 month, 3 weeks ago by Turan.
    Plugin Support leonardoiub

    (@leonardotamion)

    Thanks for your feedback.

    In order to analyze the situation we may need to check better your situation and WordPress backend, could you please open a ticket from our official support center in our website?

    Thread Starter Turan

    (@turansadrigmailcom)

    Isn’t that only for Premium customers? I don’t have a license. Earlier in this forum someone had a similar problem and you just provided the Chech translations as a files to download. Do you have the translation files somewhere where they could be downloaded?

    br,
    Turan

    • This reply was modified 1 month, 3 weeks ago by Turan.
    Plugin Support leonardoiub

    (@leonardotamion)

    You can open a ticket putting a generic number on the license box, this way the colleague will check your request and see if he’ll be able to send you the file.

Viewing 5 replies - 1 through 5 (of 5 total)
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