Landing Page Builder Editor Will Not Load After Update

  • Resolved sbsads

    (@sbsads)


    5 years, 1 month ago

    In need to update an existing landing page, but the editor doesn’t load. The pre-loader just spins infinitely. I have tried the editor in Chrome and Firefox.

    I am using All In One WordPress Security. If no one else is having a similar issue, might that be interfering with the JS/AJAX? If you can replicate the issue, can you suggest a fix?

    Server Info
    cPanel Version 84.0 (build 21)
    Apache Version 2.4.41
    PHP Version 7.4.0
    MySQL Version 5.6.45
    Architecture x86_64
    Operating System linux

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor PluginOps

    (@pluginops)

    Hi @sbsads

    Can you share the error in browser’s dev console ?

    Thanks

    Thread Starter sbsads

    (@sbsads)

    Here is a screen clip of what I see:

    <iframe src=”https://player.vimeo.com/video/391092415&#8243; width=”640″ height=”564″ frameborder=”0″ allow=”autoplay; fullscreen” allowfullscreen></iframe>

    Here is the error I find:

    Uncaught TypeError: jQuery(…).iconpicker is not a function
    at HTMLDocument.<anonymous> (edit.php?post_type=u…sPostID=12477:11100)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
    at Function.ready (jquery.js?ver=1.12.4-wp:2)
    at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)
    (anonymous) @ edit.php?post_type=u…sPostID=12477:11100
    i @ jquery.js?ver=1.12.4-wp:2
    fireWith @ jquery.js?ver=1.12.4-wp:2
    ready @ jquery.js?ver=1.12.4-wp:2
    J @ jquery.js?ver=1.12.4-wp:2

    Location:
    https://bizzd.net/wp-admin/edit.php?post_type=ulpb_post&page=page-builder-new-landing-page&thisPostID=12477

    This error repeats like it keeps trying this function:
    wp-auth-check.min.js…26043d807fa8e5488:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js…26043d807fa8e5488:1)
    at HTMLDocument.dispatch (jquery.js?ver=1.12.4-wp:3)
    at HTMLDocument.r.handle (jquery.js?ver=1.12.4-wp:3)
    at Object.trigger (jquery.js?ver=1.12.4-wp:3)
    at Object.a.event.trigger (jquery-migrate.min.js?ver=1.4.1:2)
    at HTMLDocument.<anonymous> (jquery.js?ver=1.12.4-wp:3)
    at Function.each (jquery.js?ver=1.12.4-wp:2)
    at a.fn.init.each (jquery.js?ver=1.12.4-wp:2)
    at a.fn.init.trigger (jquery.js?ver=1.12.4-wp:3)
    at Object.<anonymous> (heartbeat.min.js?ver…26043d807fa8e5488:1)
    (anonymous) @ wp-auth-check.min.js…26043d807fa8e5488:1
    dispatch @ jquery.js?ver=1.12.4-wp:3
    r.handle @ jquery.js?ver=1.12.4-wp:3
    trigger @ jquery.js?ver=1.12.4-wp:3
    a.event.trigger @ jquery-migrate.min.js?ver=1.4.1:2
    (anonymous) @ jquery.js?ver=1.12.4-wp:3
    each @ jquery.js?ver=1.12.4-wp:2
    each @ jquery.js?ver=1.12.4-wp:2
    trigger @ jquery.js?ver=1.12.4-wp:3
    (anonymous) @ heartbeat.min.js?ver…26043d807fa8e5488:1
    i @ jquery.js?ver=1.12.4-wp:2
    fireWith @ jquery.js?ver=1.12.4-wp:2
    x @ jquery.js?ver=1.12.4-wp:4
    c @ jquery.js?ver=1.12.4-wp:4
    XMLHttpRequest.send (async)
    send @ jquery.js?ver=1.12.4-wp:4
    ajax @ jquery.js?ver=1.12.4-wp:4
    l @ heartbeat.min.js?ver…26043d807fa8e5488:1
    d @ heartbeat.min.js?ver…26043d807fa8e5488:1
    v @ heartbeat.min.js?ver…26043d807fa8e5488:1
    (anonymous) @ heartbeat.min.js?ver…26043d807fa8e5488:1
    dispatch @ jquery.js?ver=1.12.4-wp:3
    r.handle @ jquery.js?ver=1.12.4-wp:3

    Location:
    https://d12f7cbyglwnnp.cloudfront.net/wp-includes/js/wp-auth-check.min.js?ver=e4c349ced16e14526043d807fa8e5488

    Thread Starter sbsads

    (@sbsads)

    Also using WPAdmin AWS CDN. If the app is trying to authorize, but can’t find the WP authorization JS, might that be causing the issue?

    Plugin Contributor PluginOps

    (@pluginops)

    @sbsads

    Please email me at support[at]pluginops.com

Viewing 4 replies - 1 through 4 (of 4 total)
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