Lack of dedicated support

I realize that WordPress is an opensource CMS and that one must rely on the kindness of others for troubleshooting. However, I have found (especially on the WordPress forum) the kindness of others lacking.

I have been having serious problems with the “cookie error” and have tried every avenue I can think of to get help on this issue.

No one has even attempted to point me in the right direction.

I know what to expect in response to this message, but I am frustrated and disappointed none the less.