• Resolved maddoctor

    (@maddoctor)


    Although the labels appear fine on the normal woocommerce shop page, they do not appear at all when I use special shortcodes. In my case I’m using the Depot theme,
    they have a special shortcode to display the products, the “Mikado Product List”, but the labels do not seem to appear when I use it. They appear when I use regular woocommerce shortcodes just fine.

    Is there something you can do about it, or I should take it to the theme developer instead?

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  • Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hi @maddoctor,

    Our labels are attached to the special WooCommerce hooks. If your theme is following the structure and hooks where they should be everything will be working fine.

    But if your theme developer don’t want other plugins to add their code to the output of some “special shortcode” they will not use WooCommerce hooks. as a result our plugin code is not running and no labels.

    Please contact your theme developer and ask to add WooCommerce hooks where they should be to save the logic for other plugins.

    From our side the only option to help you is to edit your child-theme files and add there our custom hooks. This will save current structure and add the labels. But we are not doing this anymore on free plugins.

    Regards,
    Dima

Viewing 1 replies (of 1 total)
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