Knowledge base page blank.

  • Resolved nerubriv

    (@nerubriv)


    3 years, 2 months ago

    I setup basepress with a theme, installed oxygen and oxygen integration. I created the template as per instructions, and put in the shortcode. When viewing the basepress created knowledge base page, all is blank. I viewing an article, all works fine. When clicking the breadcrumb to go back to the knowledge base page, a blank page is there. Is theres some shortcode to add to the knowledge base page that pasepress creates? Or why is it blank, but the actual categories and pages show up if going directly to them?

    This is on a home computer running laragon. Using Oxygen 3.9 and newest wordpress.

    Thanks.
    Mike Murphy

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author BasePress

    (@codesavory)

    Please refer to this link for the knowledgebase entry page.

    If that doesn’t solve the problem, reach out to us by using the contact form on our website (ideally providing necessary access) so we can look into it further.

    Thanks

    Thread Starter nerubriv

    (@nerubriv)

    Thanks. I tried that, but it didn’t fix the blank page. I submitted a contact form.

    Mike Murphy

Viewing 2 replies - 1 through 2 (of 2 total)
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