Knowledge-base Archive is Not Showing Up

  • Resolved Wasim

    (@thewasimofficial)


    4 years, 3 months ago

    Hi, first of all, thank you very much for this awesome plugin.

    I have set up everything properly as per the instruction on the plugin page but still, the main knowledgebase archive page is not visible.

    Kindly look into this issue and help me fix ASAP.

    P.S. I have used the plugin on the other website and that is working perfectly fine but this site is giving issue although all the settings are exactly same on both the sites.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author BasePress

    (@codesavory)

    Hi @thewasimofficial,

    there is a note on your page that says there is no KB yet so nothing would show.
    Can you please make sure that you have at least a KB with a section and an article inside?

    Thanks

    Plugin Author BasePress

    (@codesavory)

    Hi Again,

    I have noticed that you already have content in the KB so the note seems strange.
    If you can open a support ticket from BasePress menu we’ll help you from there.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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