Klaviyo profiles not showing as subscribed

  • Resolved ajt27

    (@ajt27)


    11 months, 3 weeks ago

    Hello, we have integrated the spin wheel on our site. Everything is working fine apart from users are showing in Klaviyo as ‘not subscribed’. I have set up a gdrp confirmation checkbox on the email and tested it with several email addresses. How do we resolve this so that when someone enters their details on the wheel they show as subscribed in Klaviyo?

    Happy to provide information and pictures to help.

    Thanks, Alex

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  • Plugin Author Wombat Plugins

    (@maartenbelmans)

    Hi @ajt27

    As per the WordPress rules, we can’t talk about our paid versions on their forums. It is only meant for free versions. Therefore, please send us a technical support request here.

    Thanks!

Viewing 1 replies (of 1 total)
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