• Resolved antoniomerati

    (@antoniomerati)


    Hi Guys,

    I have recently bought the pro version of the wheel and have integrated into Klaviyo for marketing purposes.

    I have a few issues –

    • The customers who are opting in are not being feeded through as subscribed on Klaviyo’s backend and so email and sms cannot be used to re-market them. I contacted the developers from Klaviyo and they advised that the module is using one of their old endpoints which adds users to the list but it does not “subscribe” them despite opting in. They have advised if you could kindly update the plugin to use the subscription endpoint (link attached in this post) instead of the endpoint it is currently using.
    • Also, Klaviyo only accepts numbers in the format of +44… however customers are permitted to enter whichever format they like which leads to my question – is there any way we can set a specific format for the Phone Number field on the wheel so that we don’t need to manually do this and that customers are forced to input in a specific format (with country code)?

    Many thanks,

    T

    The page I need help with: [log in to see the link]

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