Klarna – Problem loading frame

  • Resolved cgmichaelm

    (@cgmichaelm)


    3 years, 6 months ago

    Hi,

    it mostly takes a very long time till the frame for Klarna payments finally loads. The problem with that is that the customer can checkout before selecting “pay now, pay later or pay over time”. In other cases not even the selection loads.

    Is there a solution to force a selection or validate the selection? Does anybody else have the problem with klarna frame loading to slow / not?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @cgmichaelm,

    The first entry in the list of Klarna payment options is the one that is selected by default.

    I see what you are talking about, while the payment options load, there is the possibility that the customer clicks the Place Order button. That is why we show that loader, to indicate to the customer that the Klarna payment option is loading. I will take a look at also disabling the Place Order button while the Klarna payment options load.

    Kind Regards,

    Plugin Author Payment Plugins

    (@mrclayton)

    Version 3.3.1 released which disabled the Place Order button while the Klarna payment options load.

Viewing 2 replies - 1 through 2 (of 2 total)
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