Klarna Payments not redirecting back to shop after payment
-
Hello,
I am trying to get the Klarna Payments working for my customers brand new WooCommerce store.
Klarna Payments production API credentials are working and I am able to pay for order but the payment process is stuck at https://www.sofort.com/payment/multipay/go/transaction_summary page and not redirecting back to the shop “Thank you” page.
That is why the WooCommerce is showing that payments hasn’t been made and customer is unable to download the products he paid for.
Do you know how to fix this problem? Thanks in advance!
` ### WordPress Environment ### WC Version: 7.9.0 REST API Version: ? 7.9.0 WC Blocks Version: ? 10.4.6 Action Scheduler Version: ? 3.6.1 Log Directory Writable: ? WP Version: 6.2.2 WP Multisite: – WP Memory Limit: 512 Mt WP Debug Mode: – WP Cron: ? Language: fi External object cache: – ### Server Environment ### Server Info: Apache/2 PHP Version: 8.2.1 PHP Post Max Size: 128 Mt PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.74.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 10.6.12-MariaDB Max Upload Size: 128 Mt Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 7.9.0 WC Database Prefix: wp_ Tietokannan kokonaiskoko: 28.03MB Tietokannan tietojen koko: 17.92MB Tietokannan hakemiston koko: 10.11MB wp_woocommerce_sessions: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_woocommerce_api_keys: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_woocommerce_attribute_taxonomies: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_woocommerce_downloadable_product_permissions: Tiedot: 0.02MB + Indeksi: 0.06MB + Moottori InnoDB wp_woocommerce_order_items: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_woocommerce_order_itemmeta: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_woocommerce_tax_rates: Tiedot: 0.02MB + Indeksi: 0.06MB + Moottori InnoDB wp_woocommerce_tax_rate_locations: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_woocommerce_shipping_zones: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_woocommerce_shipping_zone_locations: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_woocommerce_shipping_zone_methods: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_woocommerce_payment_tokens: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_woocommerce_payment_tokenmeta: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_woocommerce_log: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_actionscheduler_actions: Tiedot: 5.02MB + Indeksi: 4.23MB + Moottori InnoDB wp_actionscheduler_claims: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_actionscheduler_groups: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_actionscheduler_logs: Tiedot: 3.52MB + Indeksi: 3.03MB + Moottori InnoDB wp_ce4wp_abandoned_checkout: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_ce4wp_contacts: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_cmplz_cookiebanners: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_cmplz_cookies: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_cmplz_services: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_commentmeta: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_comments: Tiedot: 0.02MB + Indeksi: 0.09MB + Moottori InnoDB wp_easywpsmtp_debug_events: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_easywpsmtp_tasks_meta: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_gla_attribute_mapping_rules: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_gla_budget_recommendations: Tiedot: 0.20MB + Indeksi: 0.11MB + Moottori InnoDB wp_gla_merchant_issues: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_gla_shipping_rates: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_gla_shipping_times: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_links: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_automations: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_mailpoet_automation_runs: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_automation_run_logs: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_automation_run_subjects: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_mailpoet_automation_triggers: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_mailpoet_automation_versions: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_custom_fields: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_dynamic_segment_filters: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_feature_flags: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_forms: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_mailpoet_log: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_mailpoet_migrations: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_newsletters: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_mailpoet_newsletter_links: Tiedot: 0.02MB + Indeksi: 0.05MB + Moottori InnoDB wp_mailpoet_newsletter_option: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_newsletter_option_fields: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_newsletter_posts: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_newsletter_segment: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_newsletter_templates: Tiedot: 2.52MB + Indeksi: 0.00MB + Moottori InnoDB wp_mailpoet_scheduled_tasks: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_mailpoet_scheduled_task_subscribers: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_segments: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_mailpoet_sending_queues: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_mailpoet_settings: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_statistics_bounces: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_mailpoet_statistics_clicks: Tiedot: 0.02MB + Indeksi: 0.05MB + Moottori InnoDB wp_mailpoet_statistics_forms: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_statistics_newsletters: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_mailpoet_statistics_opens: Tiedot: 0.02MB + Indeksi: 0.08MB + Moottori InnoDB wp_mailpoet_statistics_unsubscribes: Tiedot: 0.02MB + Indeksi: 0.05MB + Moottori InnoDB wp_mailpoet_statistics_woocommerce_purchases: Tiedot: 0.02MB + Indeksi: 0.06MB + Moottori InnoDB wp_mailpoet_stats_notifications: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_mailpoet_subscribers: Tiedot: 0.02MB + Indeksi: 0.23MB + Moottori InnoDB wp_mailpoet_subscriber_custom_field: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_subscriber_ips: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_subscriber_segment: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_mailpoet_subscriber_tag: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_mailpoet_tags: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_user_agents: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_mailpoet_user_flags: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_options: Tiedot: 3.16MB + Indeksi: 0.08MB + Moottori InnoDB wp_postmeta: Tiedot: 1.23MB + Indeksi: 0.13MB + Moottori InnoDB wp_posts: Tiedot: 0.28MB + Indeksi: 0.06MB + Moottori InnoDB wp_snippets: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_termmeta: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_terms: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_term_relationships: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_term_taxonomy: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_usermeta: Tiedot: 0.09MB + Indeksi: 0.03MB + Moottori InnoDB wp_users: Tiedot: 0.02MB + Indeksi: 0.05MB + Moottori InnoDB wp_wc_admin_notes: Tiedot: 0.06MB + Indeksi: 0.00MB + Moottori InnoDB wp_wc_admin_note_actions: Tiedot: 0.06MB + Indeksi: 0.02MB + Moottori InnoDB wp_wc_category_lookup: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_wc_customer_lookup: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_wc_download_log: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_wc_order_coupon_lookup: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_wc_order_product_lookup: Tiedot: 0.02MB + Indeksi: 0.06MB + Moottori InnoDB wp_wc_order_stats: Tiedot: 0.02MB + Indeksi: 0.05MB + Moottori InnoDB wp_wc_order_tax_lookup: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wp_wc_product_attributes_lookup: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_wc_product_download_directories: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_wc_product_meta_lookup: Tiedot: 0.02MB + Indeksi: 0.09MB + Moottori InnoDB wp_wc_rate_limits: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_wc_reserved_stock: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wp_wc_tax_rate_classes: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wp_wc_webhooks: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB ### Post Type Counts ### attachment: 47 custom_css: 1 customize_changeset: 1 et_pb_layout: 8 et_template: 2 et_theme_builder: 1 mailpoet_page: 1 nav_menu_item: 2 page: 14 post: 1 product: 11 revision: 28 shop_coupon: 1 shop_order: 8 wp_global_styles: 2 wp_navigation: 1 wp_template_part: 2 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (6) ### Complianz | GDPR/CCPA Cookie Consent: -- Todella yksinkertaiset lis?osat – 6.5.2 Easy WP SMTP: -- Easy WP SMTP – 2.1.2 Klarna Payments for WooCommerce: -- krokedil klarna automattic – 3.1.1 Loco Translate: -- Tim Whitlock – 2.6.4 Checkout Field Editor for WooCommerce: -- ThemeHigh – 1.9.0 WooCommerce: -- Automattic – 7.9.0 ### Inactive Plugins (2) ### Jetpack: -- Automattic – 12.3 Klarna Order Management for WooCommerce: -- klarna krokedil – 1.8.1 ### Must Use Plugins (1) ### WordPress automation by Installatron: -- – ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ? HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – ### WC Pages ### Kaupan polkutunnus: #272 - /tuotteet/ Ostoskori: #273 - /ostoskori/ Kassa: #274 - /kassa/ Oma tili: #275 - /oma-tili/ Tilaus- ja sopimusehdot: #428 - /maksu-ja-toimitusehdot/ ### Theme ### Name: Divi Version: 4.21.1 Author URL: https://www.elegantthemes.com Child Theme: ? – Suositus: jos muokkaat WooCommercen is?nt?teemaa jota et itse ole tehnyt suosittelemme k?ytt?m??n lapsiteemaa. Katso: Kuinka luodaan lapsiteema WooCommerce Support: ? ### Templates ### Overrides: – ### Klarna Payments Request Log ### No Klarna Payment errors: ### Klarna Countries ### Production Countries: FI Test Countries: No countries selected ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2023-07-21 10:29:46 +03:00 Options: ? Notes: 77 Onboarding: completed ### Action Scheduler ### Valmis: 6?190 Oldest: 2023-06-19 13:59:13 +0300 Newest: 2023-07-20 13:37:05 +0300 Ep?onnistunut: 4?903 Oldest: 2023-05-29 17:03:58 +0300 Newest: 2023-07-20 13:54:27 +0300 Odottaa: 5 Oldest: 2023-07-20 13:56:27 +0300 Newest: 2023-07-24 14:05:16 +0300 ### Status report information ### Generated at: 2023-07-20 13:54:58 +03:00 `
Viewing 7 replies - 1 through 7 (of 7 total)
Viewing 7 replies - 1 through 7 (of 7 total)
- The topic ‘Klarna Payments not redirecting back to shop after payment’ is closed to new replies.
