• Resolved ff kk

    (@wpadgyda)


    Hello,

    Similar with WC Germanized, the Multistep Checkout of WC German Market does not work with Klarna Payments.

    Are you going to improve this? This issue has been known for a long time.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Krokedil

    (@krokedil)

    Hi @wpadgyda,

    I will talk to our developers and get back to you.

    Plugin Contributor Krokedil

    (@krokedil)

    Hi,

    We will look in to this but as of right now we can not say a timeframe for this.

    Best regards

    @wpadgyda

    Thread Starter ff kk

    (@wpadgyda)

    Looking forward to tangible results in hard times. Thanks.

    Thread Starter ff kk

    (@wpadgyda)

    You have said this for years now already, like several years. At some point we have to doubt your word. It is not like we are asking you to create a new feature or some extraordinary functionality, but just to make it work with something (another plugin) that is legally reqquired in Germany. And tehre are roughly only two, the other being Woocommerce Germanized. It rather seems you have some kind of pact to keep the market tight.

    Plugin Author Michael Bengtsson

    (@michaelbengtsson)

    Hi @wpadgyda

    We have now investigated the German Market plugin and found why the issue occurs with their plugin. When the feature to add a separate confirmation page is added the German Market plugin intercepts the checkout process and breaks the intended flow in our plugin. We will be contacting the German Market team and see if there is a possibility to do something about this from their end, since the solution on our end would open things up for errors quite a bit.

    The issue here is that we rely on events from Klarna, and if we leave the page these events are no longer available to us and we cant respond to them as needed.

    Thread Starter ff kk

    (@wpadgyda)

    Ok. Looking forward to a solution.

    Would be good for many. For Klarna as well.

    Thanks.

    Plugin Author Michael Bengtsson

    (@michaelbengtsson)

    Hi again, sorry for the long delay. But we tried to think of a solution for this but i dont believe it is possible.

    The main issue here is that the customer is sent away from the checkout page during a point were we are running a lot of JavaScript functionality. Since that runs on the customers browser, when the customer is sent away and back again, a lot of the events that we need are no longer registered properly. So we can not proceed with the order. Sadly this is not something that it seems that we can solve.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Klarna Payments incompatible with WC German Market Multistep Checkout’ is closed to new replies.