Klarna only works with one currency/country

  • Resolved jerryskate

    (@jerryskate)


    2 years, 1 month ago

    Hi! Um using this plugin for a few payment providers – but Klarna only works for me with Sweden as country and SEK as currency.

    If the customer change country to Sweden in his adress on the checkout – Klarnas gets removed as a payment option. All other payent provides from thes plugin works.

    In the settings it says its supposed to show:

    Gateway will appear when store currency is EUR, SEK, NOK, DKK, GBP, USD & billing country is IT, ES, SE, DE

    I also use CURCY – Multi Currency for WooCommerce as plugin to switch between currencies for WooCommerce products. When I switch currency, it removes Klarna as well. Since this doesn’t switch the actually store currency I assume this is a compatibility issue?

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  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @jerryskate

    Klarna will display when the billing country is Sweden and currency is SEK because Klarna is a conditional payment method. Certain billing country and currency combinations have to be met in order for Klarna to be available.

    Here is an array showing the currency and what the billing country must be in order for Klarna to show:

    'USD' => array( 'US' ),
			'EUR' => array( 'AT', 'FI', 'DE', 'NL', 'BE', 'ES', 'IT', 'FR', 'IE' ),
			'DKK' => array( 'DK' ),
			'NOK' => array( 'NO' ),
			'SEK' => array( 'SE' ),
			'GBP' => array( 'GB' ),

    So, if your store currency is EUR for example, the billing country must be one of ‘AT’, ‘FI’, ‘DE’, ‘NL’, ‘BE’, ‘ES’, ‘IT’, ‘FR’, ‘IE’.

    Kind Regards,

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