Klarna checkout and shipping

  • Resolved llkab

    (@llkab)


    3 years ago

    I use Printful with Woocommerce and Klarna Checkout as the payment module.
    I have a problem that shipping is not updated in the Klarna Chekout when I have a address from the US. It works for EU adresses. When I use a US adress the shipping is always $0.
    I have been in contact with the Klarna support and they say that the call for a US addresses is missing shipping_options.
    Do anyone have a suggestion what can be wrong?

    • This topic was modified 3 years ago by llkab.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • katherineprintful

    (@katherineprintful)

    Hey, Katherine from Printful here. I’m not sure what might be the cause for this, but I’d suggest reaching out to our support team – [email protected]. They can check everything on Printful’s end as well. Also, here’s a link to a discussion about a similar issue, perhaps it helps – https://github.com/krokedil/klarna-checkout-for-woocommerce/issues/19.

    Thread Starter llkab

    (@llkab)

    Thanks for your answer. Regarding the link with the discussion you posted, Klarna support reported that the issue in that discussion is fixed and implemented. I have sent the question to the support mail as you suggested. If you need any more info or testcase I will send it to you for debugging. I really hope we can figure this out ??

    Hi, I looked into this and it seems like the issue has been resolved. Thus, marking this as resolved. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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