Kit is displaying wrong URL
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The site kit is working perfectly
but the URL from analytics are wrongit always adds the subfolder twice
https://kompozitor.fr/thenotebar/thenotebar
instead of
https://kompozitor.fr/thenotebaror
https://kompozitor.fr/thenotebar/thenotebar/videos
instead of
https://kompozitor.fr/thenotebar/videosanyone has an idea ?
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@kompoghp Can you perform the following troubleshooting steps to try and get this issue resolved:
– Update to the latest version of the plugin if not already done. There was a similar issue reported previously, you can find it here. This similar issue was addressed with previous updates.
– Check your “WordPress Address (URL)” and “Site Address (URL)” from your general settings and ensure they match
– Temporarily disable any redirection and caching plugins
– Disconnect the Site Kit module before connecting again from a browser incognito window to check if the problem persistsIf the above fails to resolve the issue can you share your Site Health information?
Hi Thanks a lot for your help and support…
I followed step by step your procedure and the problem is persisting in the incognito window and the problem is stil persisting
So here is my site health info
### wp-core ### version: 5.2.4 site_language: en_GB user_language: en_GB permalink: /%category%/%postname%/ https_status: true user_registration: 1 default_comment_status: open multisite: false user_count: 41 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/nogr1331/public_html/thenotebar wordpress_size: 4.52 GB (4854130547 bytes) uploads_path: /home/nogr1331/public_html/thenotebar/wp-content/uploads uploads_size: 424.63 MB (445256465 bytes) themes_path: /home/nogr1331/public_html/thenotebar/wp-content/themes themes_size: 4.47 MB (4683004 bytes) plugins_path: /home/nogr1331/public_html/thenotebar/wp-content/plugins plugins_size: 215.60 MB (226072245 bytes) database_size: 140.27 MB (147080112 bytes) total_size: 5.29 GB (5677222373 bytes) ### wp-active-theme ### name: The Note Bar version: 3.0.3.1551865193 author: Child Theme Configurator author_website: (undefined) parent_theme: Musik theme_features: post-thumbnails, automatic-feed-links, title-tag, menus, html5, post-formats, custom-background, infinite-scroll, widgets theme_path: /home/nogr1331/public_html/thenotebar/wp-content/themes/musiks ### wp-themes (2) ### Musik: version: 3.0.3, author: Flatfull.com Twenty Nineteen: version: 1.4, author: WordPress Team ### wp-plugins-active (83) ### Add to Cart button Text for Easy Digital Downloads: version: 1.0.2, author: Brainstorm Force Admin Bar & Dashboard Control: version: 1.2.5, author: Author: Collins Agbonghama (W3Guy LLC) Admin Columns: version: 3.4.6, author: AdminColumns.com Akismet Anti-Spam: version: 4.1.3, author: Automattic ARI Adminer: version: 1.2.3, author: ARI Soft Basic User Avatars: version: 1.0.3, author: Jared Atchison Blog2Social: Social Media Auto Post & Scheduler: version: 5.9.0, author: Blog2Social, Adenion Brozzme add plugins thumbnails: version: 1.4.5, author: benoti BuddyPress: version: 5.0.0, author: The BuddyPress Community BuddyPress Multilingual: version: 1.6, author: OnTheGoSystems CBX RSS Feed for Custom Post Types: version: 1.4, author: Codeboxr Team Clean Image Filenames: version: 1.2.1, author: Upperdog Compact Audio Player: version: 1.9.6, author: Tips and Tricks HQ Content Views: version: 2.2.0, author: Content Views Content Views Pro: version: 5.6.1, author: Content Views Crop Thumbnails: version: 1.2.5, author: Volkmar Kantor Custom Post Type Widgets: version: 1.2.0, author: thingsym Custom Taxonomy Order: version: 2.10.0, author: Marcel Pol Dashboard Widgets Suite: version: 2.3, author: Jeff Starr DeleteCustom: version: 1.1, author: Marta Garabatos Duplicate Widgets: version: 1.2, author: themesfactory Easy Digital Downloads: version: 2.9.19, author: Easy Digital Downloads Easy Digital Downloads - Blocks: version: 1.0.1, author: Easy Digital Downloads Easy Digital Downloads - Continue Shopping: version: 1.0.3, author: Sean Davis Easy Digital Downloads - External Products: version: 1.1.0, author: Daniel J Griffiths Easy Digital Downloads - Manual Purchases: version: 2.0.5, author: Easy Digital Downloads Easy Digital Downloads Multilingual: version: 1.3.4, author: OnTheGoSystems Easy Social Share Buttons for WordPress: version: 6.2.9, author: CreoApps Easy Social Share Buttons for WordPress: Extended Buttons Pack: version: 1.0, author: CreoApps Easy Social Share Buttons for WordPress Addon - Post Views: version: 1.0, author: CreoApps Ecommerce Conversion Tracking: version: 1.0.3, author: Catapult Themes EditorsKit: version: 1.19, author: Jeffrey Carandang Enable Media Replace: version: 3.3.6, author: ShortPixel Export All URLs: version: 3.6, author: Atlas Gondal Favorites: version: 2.3.1, author: Kyle Phillips Featured Images in RSS for Mailchimp & Other Email: version: 1.5.2, author: 5 Star Plugins Flo Forms: version: 1.0.15, author: Flothemes FS Poster: version: 3.2.4, author: FS-Code GTmetrix for WordPress: version: 0.4.4, author: GTmetrix iThemes Security: version: 7.4.1, author: iThemes Jilt for Easy Digital Downloads: version: 1.5.0, author: Jilt Leverage Browser Caching: version: 1.8, author: Rinku Yadav Loco Translate: version: 2.3.1, author: Tim Whitlock Mailster - Email Newsletter Plugin for WordPress: version: 2.4.6, author: EverPress Mailster Google Analytics: version: 1.2, author: EverPress Mailster WPML: version: 0.4, author: EverPress Media Library Assistant: version: 2.80, author: David Lingren Notes Widget Wrapper: version: 1.2.0, author: Steve Puddick NotificationX: version: 1.4.2, author: WPDeveloper o2switch - WpTiger: author: (undefined), version: 24-10-19 Piklist: version: 1.0.4, author: Piklist Pods - Custom Content Types and Fields: version: 2.7.15, author: Pods Framework Team Rank Math Google Indexing API: version: 1.2, author: Rank Math Rank Math SEO: version: 1.0.34.2, author: Rank Math Re-add text underline and justify: version: 0.2, author: Brice Capobianco Regenerate Thumbnails Advanced: version: 2.1.0, author: ShortPixel Remove Old Slugs: version: 2.3.0, author: Algoritmika Ltd reSmush.it Image Optimizer: version: 0.1.22, author: reSmush.it Shortcodes Ultimate: version: 5.6.0, author: Vladimir Anokhin Shortcodes Ultimate: Additional Skins: version: 1.5.7, author: Vladimir Anokhin Shortcodes Ultimate: Extra Shortcodes: version: 1.7.2, author: Vladimir Anokhin Shortcodes Ultimate: Shortcode Creator: version: 1.5.14, author: Vladimir Anokhin Site Kit by Google: version: 1.0.1, author: Google SiteOrigin CSS: version: 1.2.4, author: SiteOrigin Strong Testimonials: version: 2.40.0, author: MachoThemes Tako Movable Comments: version: 1.0.7, author: Ren Aysha Temporary Login Without Password: version: 1.5.21, author: StoreApps Tidio Chat: version: 4.2.1, author: Tidio Ltd. Ultimate Addons for Gutenberg: version: 1.14.0, author: Brainstorm Force UpdraftPlus - Backup/Restore: version: 1.16.20, author: UpdraftPlus.Com, DavidAnderson What The File: version: 1.5.4, author: Never5 Widget Context: version: 1.2.0, author: Kaspars Dambis Widget Importer & Exporter: version: 1.5.5, author: ChurchThemes.com WP-Sweep: version: 1.1.1, author: Lester 'GaMerZ' Chan WP Dashboard Notes: version: 1.0.9, author: Jeroen Sormani wpDiscuz: version: 5.3.4, author: gVectors Team (A. Chakhoyan, G. Zakaryan, H. Martirosyan) WP Extended Search: version: 1.3, author: 5um17 WPML CMS Nav: version: 1.5.2, author: OnTheGoSystems WPML Media: version: 2.5.5, author: OnTheGoSystems WPML Multilingual CMS: version: 4.3.3, author: OnTheGoSystems WPML Sticky Links: version: 1.5.0, author: OnTheGoSystems WPML String Translation: version: 3.0.3, author: OnTheGoSystems WPML Translation Management: version: 2.9.2, author: OnTheGoSystems ### wp-media ### image_editor: WP_Image_Editor_GD imagick_module_version: Not available imagemagick_version: Not available gd_version: bundled (2.1.0 compatible) ghostscript_version: 9.25 ### wp-server ### server_architecture: Linux 3.10.0-714.10.2.lve1.5.17.1.el7.x86_64 x86_64 httpd_software: Apache php_version: 7.3.11 64bit php_sapi: litespeed max_input_variables: 1000 time_limit: 30 memory_limit: 2048M max_input_time: -1 upload_max_size: 512M php_post_max_size: 512M curl_version: 7.62.0 OpenSSL/1.0.2k suhosin: false imagick_availability: false htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 5.5.5-10.3.18-MariaDB client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $ ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/nogr1331/public_html/thenotebar/wp-content WP_PLUGIN_DIR: /home/nogr1331/public_html/thenotebar/wp-content/plugins WP_MAX_MEMORY_LIMIT: 2048M WP_DEBUG: false WP_DEBUG_DISPLAY: false WP_DEBUG_LOG: true SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ### buddypress ### version: 5.0.0 active_components: Community Members, Extended Profiles, Account Settings, Friend Connections, Private Messaging, Activity Streams, Notifications, User Groups template_pack: BuddyPress Nouveau 5.0.0 ! hide-loggedout-adminbar: Yes ! bp-disable-account-deletion: Yes ! bp-disable-avatar-uploads: Yes ! bp-disable-cover-image-uploads: Yes ! bp-disable-profile-sync: Yes ! bp_restrict_group_creation: No ! bp-disable-group-avatar-uploads: No ! bp-disable-group-cover-image-uploads: No ! bp-disable-blogforum-comments: Yes _bp_enable_heartbeat_refresh: Yes _bp_enable_akismet: Yes ### pods ### pods-server-software: Apache pods-user-agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.87 Safari/537.36 pods-session-save-path: /opt/alt/php73/var/lib/php/session pods-session-save-path-exists: Yes pods-session-save-path-writable: Yes pods-session-max-lifetime: 1440 pods-opcode-cache-apc: No pods-opcode-cache-memcached: No pods-opcode-cache-opcache: No pods-opcode-cache-redis: No pods-object-cache-apc: No pods-object-cache-apcu: No pods-object-cache-memcache: No pods-object-cache-memcached: No pods-object-cache-redis: No pods-memory-current-usage: 164.818M pods-memory-current-usage-real: 34.000M pods-network-wide: No pods-install-location: /home/nogr1331/public_html/thenotebar/wp-content/plugins/pods/ pods-developer: No pods-tableless-mode: No pods-light-mode: No pods-strict: No pods-allow-deprecated: Yes pods-api-cache: Yes
@kompoghp Apologies for the late response. You have a large number of plugins active, any of which may be contributing to the issue you are encountering. Do you have any other site on the same hosting platform you can check with, or are you able to create a staging site or check with some of your plugins temporarily deactivated?
@kompoghp we’ve just released version 1.1.0 and advise updating. It would be great if you could let us know if your issue is resolved or reply with any further information requested above. Thanks!
Hi thanks for your answers…
Sorry for not answering earlier…No I don’t have any stage environment
The problem is still here with the new version…
Actually it’s a bit annoying but not a big deal…
I can provide a temporary admin login if you wish to check things… Needs to be communicated through PM though and with condition you don’t make any changes without asking me before…
@kompoghp thanks for following up!
While we are not allowed access to your site, I can see if we can recreate the same on a testing site so we can investigate further. I see your WordPress installation is in a subdirectory, could you confirm what are the WordPress URL and Site URL under Settings > General from the WordPress Dashboard? Thanks!
Hi thanks for your answer
the two urls are@kompoghp I am unable to replicate this same issue from my side. Can you login to Google Analytics and go to the admin panel of that property. From there please check the “Default URL” option under “Property Settings”.
Hi, thanks for your answer…
The default URL in analytics is the URL of the website@kompoghp That could be the problem, we may need to raise a GitHub issue for this although I’ll try and replicate the same issue myself first.
If you want you can temporarily modify the URL from Analytics by removing
thenotebar
directory. Analytics should pick up all folders. Views (with a filter) can then be used to gather info on the WordPress install/directory only.I will keep this support topic open while I check.
@kompoghp I can confirm the same issue from my side, with Site Kit installed in a sub directory and with the “Default URL” set to include the subdirectory from within Analytics.
The issue is Analytics related, as opposed to Site Kit, which just pulls the report from Analytics. Removing the subdirectly from within the “Default URL” within Analytics resolves the issue. As suggested you can use “views” along with “filters” to report on specific WordPress installs or subdirectories.
I hope that answers your query. If you have any further questions let me know.
Thanks for the answer, but to be honest, I don’t understand anything, this is far too technical for me…
I’ll keep the wrong URLs in the wordpress kit as I don’t want to break anything in analytics.
Thanks for investigating anyway…
@kompoghp No problem, and understood about not wanting to change your Analytics settings. If you do want to correct the links you you can open your Analytics account and that property specifically. From the Admin tab you will find the “Default URL” option. Removing the subfolder should correct the URLs from within Site Kit.
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