killer loop…

  • Resolved uldis23

    (@uldis23)


    6 years, 6 months ago

    After last update using Chrome, I can upload pictures, but not add gallery , but using Edge, can add gallery , but can’t add pictures to this… Please, make some correction, because before todays update, plugin was working exelent.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter uldis23

    (@uldis23)

    • This reply was modified 6 years, 6 months ago by uldis23.
    • This reply was modified 6 years, 6 months ago by uldis23.
    • This reply was modified 6 years, 6 months ago by uldis23.

    @uldis23 – Any chance you can provide either:

    a) a screenshot of what you’re seeing so we can diagnose

    b) access to your site so we can troubleshoot? If you’re open to this, you can submit a bug report (https://www.imagely.com/report-bug/) with your WordPress credentials. Put “For Erick” in the subject to be sure it gets my attention.

    The update has had 80K downloads and very few tickets today. That means its working for most people, and its likely very specific. That’s why more detail (or access) on your specific site would help.

    Thanks.

    Erick

    Thread Starter uldis23

    (@uldis23)

    Thank you for answer! Here is a screenshot – first image from Chrome, second from Edge, where gallery insert is working, but not working picture inserting

    Screenshot

    • This reply was modified 6 years, 6 months ago by uldis23.
    Plugin Contributor Imagely

    (@imagely)

    Thank you, @uldis23, the screenshot was very helpful. ?? Some users who have seen the same thing have found that clearing the browser cache / restarting the browser helped to clear that issue. Could you give that a try? Try clearing the browser cache first and reload the page to edit. If the issue is still showing up, restart Chrome and try once more. ?? Keep us posted on your results.

    – Becky

    Thread Starter uldis23

    (@uldis23)

    Thank you for support! After Chrome cache clearing all problems are resolved! ??

    Plugin Contributor Imagely

    (@imagely)

    Great news, @uldis23! Thank you for the follow up confirmation ??

    – Becky

Viewing 6 replies - 1 through 6 (of 6 total)
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