key does not work after update!

  • Resolved themats

    (@themats)


    4 years, 2 months ago

    hello, I have purchased the premium licence (the key) a couple of month ago for our webshop. Now installed the update and the key does not work anymore. All the functionalities (sorting etc) do not work anymore. I have deleted the key and installed it again but no success. What can I do? I need a solution very urgently because we use the galleries to present all the work and products to our customers. My ticket-id is 3282. Thank you very much.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author robosoft

    (@robosoft)

    please login to the client member place section and re-download latest version of the gallery key plugin. You can login to the member place section here: https://robosoft.co/clients/

    If you’ll have any kind of problems related with pro version please post ticket here: https://robosoft.co/new-ticket/

    • This reply was modified 3 years, 11 months ago by Jan Dembowski.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    hello, I have purchased the premium licence (the key)

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘key does not work after update!’ is closed to new replies.

Tags