Keeps crashing my site

  • Resolved JIGSAW

    (@jigsaw)


    1 year, 2 months ago

    I tried installing this on my travel blog and it instantly crashes that site so I deactivated and uninstalled, but yesterday I started a brand new site. The only thing that is installed on it is a shopient theme, jetpack and woocommerce. Installed this plugin and site would crash everytime I click anything. I’d have to reload page and then it would be fine. Because of what happened on my travel blog I deactivated this plugin and now no more site crash.

    How does this not work on a brand new site with no bells and whistles ith a household name theme?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @jigsaw ,

    Thanks for reaching out!

    I understand that activating the Google Listings and Ads plugin causes your site to crash, is this correct?

    Can you please share the errors you are seeing on your end when activating Google Listings and Ads? A screenshot of what you are seeing on your end when the site crash occurs may be helpful.

    If you do not already have a screenshot tool installed,?Snipboard.io?can be used for easily sharing screenshots.

    Additionally, please can you share the following:

    • System Status Report:?You can find this via?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.
    • Fatal Error log:?Share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs.

    Cheers!

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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