• Resolved cwssubscriptions

    (@cwsamanda)


    I need to keep my users logged in, how to i achieve this since the remember me option is deisabled when using sms altert otp login screen

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Cozy Vision

    (@cozyvision1)

    Thank you for contacting us.

    There is no such option possible directly with our plugin.

    However i found this link, which might be helpful for you to achieve this.

    Thread Starter cwssubscriptions

    (@cwsamanda)

    ive tried this before.. and everything else you found online, it doesnt work..

    Plugin Author Cozy Vision

    (@cozyvision1)

    We can only confirm that our plugin uses the native WordPress login mechanism/functions for login with OTP, so just try it with normal login process, by increasing the login session time as explained in above link(without the remember me functionality).

    Do let us know if its working there but not with our plugin, so that we can have a second look into it.

    Thread Starter cwssubscriptions

    (@cwsamanda)

    I’ve just noticed that it only does this on mobile browsers, on pc, users stay logged in.. any ideas what could be causing the plugin to work this way on mobile? cause as soon as i close the tab/browser, user is logged out.. where as on pc, even if i close the tab, user stays logged in until i press logout, or close the browser

    Plugin Author Cozy Vision

    (@cozyvision1)

    how does it work on mobile for regular login?

    There is no difference in mobile/desktop logic.

    Thread Starter cwssubscriptions

    (@cwsamanda)

    just an update, So i tested this with a few more browsers.. turns out issue is only with google Chrome mobile and Samsung internet broswer.. On opera mini and other browsers user stays logged in.. im not really sure whats forcing log out on chrome.. but it might be a setting on the device

Viewing 6 replies - 1 through 6 (of 6 total)
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