• Resolved jessezy

    (@jessezy)


    Hi,

    I tried this plugin. The page is keep loading after I click “charge”. It seems like not going thru.

    May I know what is the problem?

    Regards,
    Jess

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author bfl

    (@bfl)

    Hey @jessezy. Can you please check the JavaScript console while you’re making a payment? You can find the relevant keyboard shortcut for all the major browsers here.

    Thread Starter jessezy

    (@jessezy)

    Hi,

    I saw this error message :

    JQMIGRATE: Migrate is installed, version 1.4.1
    load-scripts.php:9:542
    NS_ERROR_FAILURE:
    admin.php:16
    JQMIGRATE: Migrate is installed, version 1.4.1
    load-scripts.php:9:542
    This site appears to use a scroll-linked positioning effect. This may not work well with asynchronous panning; see https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects for further details and to join the discussion on related tools and features!
    post.php
    Error: You are using a secret key with Stripe.js, instead of the publishable one. For more info, see https://stripe.com/docs/stripe.js

    I dont understand what is this. :p

    Regards,
    Jess

    Plugin Author bfl

    (@bfl)

    Hey @jessezy. It means that you entered your Stripe Secret Key in the Publishable Key field. Try going to WooCommerce > Settings > Manual Payment > Stripe and swapping the two API key fields.

    Plugin Author bfl

    (@bfl)

    I released an update. Errors like this one will now be displayed properly. Let me know how it works out for you.

    Thread Starter jessezy

    (@jessezy)

    Hi,

    Thank you for your help. It’s working now. But there are somethings not update after the payment made :

    1. Status still is “Pending payment” after made the payment.
    2. It will not create “Customer” account at Stripe. The customer’s credit card info will not show at “My Account”. If he/she is a repeat customer, need to re-enter the CC info. The Subscriptions order will not charge automatic at the next renewal payment.

    Thank you

    Regards,
    Jessezy

    Plugin Author bfl

    (@bfl)

    1. Have you configured the relevant settings? There are two options that you need to set for this feature. They are both located under WooCommerce > Settings > Manual Payment.
    2. Sorry, the plugin does not support those features.
    Thread Starter jessezy

    (@jessezy)

    Hi,

    Yes. I manage to find out the error of the Pubished Key.

    Is that possible to have these features?

    Thank you

    Regards,
    Jess

    Plugin Author bfl

    (@bfl)

    You can configure your settings to have order statuses update automatically after payments. However the other features you mentioned are not supported.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘keep loading’ is closed to new replies.