• Resolved groovylocks

    (@groovylocks)


    KB landing page title is wrong.

    The title of the most recent article is showing up in the KB landing page’s title area.

    If there are no articles, the title field is empty.

    I am using a Divi theme from Elegant Themes

    What’s going on?

    • This topic was modified 8 years ago by groovylocks. Reason: added theme info
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Maeve Lander

    (@enigmaweb)

    That sounds strange. Please can you post a link so I can see it?

    Unfortunately Divi is a paid theme so I can’t test it locally. Can you switch to default theme and tell me if the same issue happens for you? If not, then we’ll know it’s something specific to the theme and we can troubleshoot from there.

    Thanks

    Thread Starter groovylocks

    (@groovylocks)

    Thank you for responding!

    Unfortunately i can’t post a link to it because the site is internal to our company and contains sensitive data. I’ve actually decided to go in a different direction with our KB (not because of this issue but for logistical/strategical reasons within our org) but in case anybody else ever encounters this, I can give you some deeper information about the bug.

    What is happening is that the knowledgebase pulls the title of the most recent article created and populates it into the knowledgebase landing page’s title area.

    It appears to be based on article date and not article order. Since i can order multiple articles in any way, but the most recently created always displays the title on the KB page.

    Hopefully this is me just having done/assumed something colossally stupid. But if not, please ask me for any information regarding this bug that you can think of and I’ll be happy to help.

    Plugin Contributor Maeve Lander

    (@enigmaweb)

    Thanks for the extra intel groovylocks, hopefully that could be helpful in the future if anyone else experiences this. Best of luck with your project.

Viewing 3 replies - 1 through 3 (of 3 total)
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