• Resolved databell96

    (@databell96)


    My client is using a third party service called JustUno to do various types of marketing and conversion tracking. I’m looking at their instructions on how to paste the embed code for conversions but it doesn’t explain which WooCommerce variables I need to use to represent [order id] or [order total]. I tried with what I thought we’re the correct variables out of WooCommerce but they were incorrect. And their support won’t tell me. They just say to contact Woo instead. So I’m here. So what Woo variables would I use to represent Order ID, Order Total and so on?

    This is what I currently have.

    <script data-cfasync="false"> 
    window.juapp=window.juapp||function(){(window.juapp.q=window.juapp.q||[]).push(arguments)}
    
    juapp(
    'order',
    '[order id]',
    {total:[Total],subtotal:[Subtotal],tax:[wc_cart_totals_taxes_total_html],shipping:[wc_cart_totals_shipping_html],currency:'USD'}
    ); 
    </script>

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • WPRiders

    (@wpriders)

    Hello @databell96

    I would add this code on Thank You page.
    Take a look here: https://docs.woocommerce.com/document/custom-tracking-code-for-the-thanks-page/

    Hope it helps! ??

    Thread Starter databell96

    (@databell96)

    I tried that code, but nothing changed. Placeholders are still just that. Placeholders.

    dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @databell96,

    And their support won’t tell me. They just say to contact Woo instead.

    I’m disappointed to hear you’ve been getting bounced about to get a reply and I’m afraid to advise that we wouldn’t be able much help here since this isn’t a WooCommerce function.

    What is the exact data you are looking for? Someone could help offering the data points you could use but for direct implementation, you would need to contract a developer to help with this custom solution.

    This is a fairly complex development topic. I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.

    I can also recommend the following places for more development-oriented questions:

    1. WooCommerce Slack Community: https://woocommerce.com/community-slack/
    2. Advanced WooCommerce group on Facebook: https://www.facebook.com/groups/advanced.woocommerce/

    Thanks,

    • This reply was modified 6 years ago by dougaitken. Reason: formatting
    Thread Starter databell96

    (@databell96)

    Yea, I know. It’s really bad to just truly support a couple of platforms and the rest….. good luck! They just want to force you to hire one of their ‘experts’ imstead of simply providing a brief list of replacement variables for a variety of offerings, including Woo.

    Maybe this will help with just one. This is from their docs. If we can figure what to replace for just one variable like [order amount], we’ll get the rest easily.

    https://support.justuno.com/hc/en-us/articles/217549347-General-Conversion-Code-Installation?mobile_site=true

    Step 2: Copy and paste the code on the footer of your post purchase page then replace “[order amount]” with your actual order total code. Please contact your platform provider if you do not know where this is located!

    justuno

    (@justuno)

    Hi @databell96!

    Yuno from Justuno here. Just wanted to comment in.
    We are always here to help but in this situation, we do not have the exact code to pass along. We strive to offer as much information as we can. While we do offer a service, we still indicate finding your own developer or requesting assistance from the system in question. We may not have specifics for this setup but, the article – https://docs.woocommerce.com/document/custom-tracking-code-for-the-thanks-page/ looks spot on with what will be required to help. The situation with this article is tied to how the code is PHP and ours is Javascript. So a bit of custom work will be required to apply this on our end. We are working to supply the required code for systems that do not have a direct integration. We hope to have this published soon.

    Kind regards,
    Yuno

    dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Thanks for the reply @justuno, I appreciate that!

    @databell96

    I appreciate that it can be frustrating to integrate WooCommerce with a service which doesn’t have a “Plug and play” integration to get started.

    As the team at Justuno have replied, and since this isn’t related directly to WooCommerce core functionality, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘JustUno Integration: Looking for proper field names’ is closed to new replies.