Justified Grid issue on Firefox mobile when using WP Rocket

  • Resolved urgul

    (@urgul)


    2 years, 6 months ago

    Hi,

    there’s an issue with Justified Grid widget when viewing the site on Firefox mobile browser (Android) and using WP Rocket caching plugin. The Justified Grid doesn’t show the gallery on the site. There is no problem on other mobile browsers (Android): Opera, Chrome, Edge – the gallery shows as it should there (it is not showing on Android mobile Firefox only). I use the latest version of Firefox mobile. I would like to admit that on desktop there’s everything fine on all browsers including Firefox.

    Please help.

    PS. I’ve checked the site on Firefox mobile on iPhone iOS and there’s everything fine, there’s only problem on Firefox on Android devices.

    • This topic was modified 2 years, 6 months ago by urgul.
    • This topic was modified 2 years, 6 months ago by urgul.
    • This topic was modified 2 years, 6 months ago by urgul.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Md. Anower Hossain

    (@anowerhossain16)

    Hi @urgul,
    Thanks for reaching out to us.

    We have checked that the Justified Grid widget is working fine on the Firefox Browsers (Android v12) even when the WP ROCKET is enabled.

    Please follow the below guidance:

      First of all, clear all of your browsing caches from your android Firefox browser or Use a different Android device and try again.
      Temporarily deactivate the WP ROCKET plugin and try again.
      There shouldn’t be any issues on your site now. But If you are still facing the issue then there might be a technical issue on your site.
      For investigation purpose, you can reach our technical support from here.

    Thank you and have a nice day.

Viewing 1 replies (of 1 total)
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