Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author CoolHappy

    (@narinder-singh)

    Hi there,
    Are you using any cache plugin?
    Our plugin styles don’t load on your page. And these type of problem only occurs due to the page cache.
    Please purge all your website cache and check it again.
    Thanks,

    Thread Starter ffunky

    (@ffunky)

    I have uninstalled my cache plugins and purged the Cloudflare cache via the cpanel. Still no change. Any other ideas I can try?

    Plugin Author CoolHappy

    (@narinder-singh)

    Don’t know why our plugin styles ctl_styles.css is not loading at your end.
    Just try this fix:-
    Enqueue ctl_styles.css in ctl_load_assets function.
    Please go to this path and find this file:- cool-timeline\includes\cool-timeline-shortcode.php

    Open it in your text editor And find:- ctl_load_assets() function and add below mentioned line:-

      wp_enqueue_style('ctl-styles');
    

    Save your file and check it again.

    Thread Starter ffunky

    (@ffunky)

    That worked! Thank you!

    One more question – and I can start a new thread for this – can you tell me how to have my pictures show up without being “squished” looking? What aspect ratio or heightXwidth should the be to show up correctly?

    CoolHappy, just FYI I had the same issue where the CSS for Cool Timeline was not being requested by the browser. Adding your suggested code to my theme’s functions.php (where I enqueue my other scripts and styles) did fix the issue, but it seems that this is definitely an issue with the plugin.

    Thanks for the great plugin, though!

Viewing 5 replies - 1 through 5 (of 5 total)
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