just link is visible instead of instagram post

  • Resolved hellbrueck

    (@michailschuch)


    3 years, 5 months ago

    Hello,

    on my page, I can only see the links but not the embedded Instagram posts. This is not the case for all pages but at the moment just for this one. The strange thing is also that the embedded posts are visible on my WordPress site when I edit the text blocks (it loads and is visible), however, when I publish the post, there are only the links visible.

    Any help is highly appreciated!

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter hellbrueck

    (@michailschuch)

    I found how to fix it! Instead of using the browser link, the post seems to appear when using the “sharing” and “copy link” buttons at the Instagram posts. Thanks anyways! ??

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @michailschuch,

    Thank you for reaching out to us for assistance. I am glad you were able to find a solution to the issue here. The URL should indeed be a ‘clean’ URL to the post and some additional parameters might cause the oEmbed functionality to not work as expected. If you run into any issues in the future don’t hesitate to let us know as we are happy to assist.

    Many thanks and I wish you a great day ahead.

Viewing 2 replies - 1 through 2 (of 2 total)
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