Just installed plug in i get a “Error, something went wrong.”

Hi @daryldauphin,

Thanks for the inquiry!

Please enter the form > email options > Email to Administrator > Email to send submissions to, here you can write multiple emails, please just make sure to separate them with commas.

We have a user guide here, please check for more details.

Im getting a Error, something went wrong message.

my settings are like this.
https://ibb.co/ctBJnYR

Try submitting the form on your end and se what it says.

Hi @daryldauphin,

The problem is not with your email settings.

Please make sure to install our latest version and this issue will be gone.

Do i just update the plug in?

yes, please update it, clear the cache and check again.

im in version Version 1.13.9

i cleared my cache and its still giving en error.

can you try to send me an email?

Did you send the test email? I still dont get any form submissions.

Dear user,

I am sending you a custom version, please download the plugin from this link and install manually.

Please enter wp-dashboard > plugins section, deactivate and delete your current version and install this version.

The error should be gone.

can you give me a quick guide on how to upload it? i just tried and it failed.

heres a pic
https://ibb.co/T2y6H2W

Dear @daryldauphin,

You have done everything correctly, I am sorry there was an issue with the previous file, can you please download this version and try to install again.

https://drive.google.com/file/d/1_QrPqfQilT80G_QjusyImzJIKg9HZaSz/view?usp=sharing

• This reply was modified 5 years, 10 months ago by Zhanna Khachatryan.

hey ,
thanks for the help. but its not working yet.

Dear @daryldauphin,

I am very sorry that this is taking so long to fix your issue.

Can you please send us the link where the form is inserted to check further, in the above link we don’t see our form anymore.