Jumping to booking form when loading page and scrolling (Divi)

  • Resolved Comaris GbR

    (@websanityofficial)


    3 years, 6 months ago

    What’s up,

    We recently started using SSA and we love it so far. The only issue we’ve had so far is a “jumping” bug. When loading the page and scrolling down immediately, it just jumps straight to the SSA booking form.

    We’ve included the link. Thanks in advance!

    WordPress: Newest Version with the Divi Builder

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Simply Schedule Appointments Support

    (@simplyscheduleappointments)

    Hello @websanityofficial

    Sorry to see you’re having this weird jumping bug. When I scroll through the page you’ve linked, it jumps down to the FAQ section more than SSA.

    Just to make sure whether SSA is the cause here, could you try deactivating the SSA plugin and see if that helps with the jumpiness?

    If this is happening only when SSA is active, could you reach out directly to our support – [email protected]

    I have the same problem!

    It only appears when I set up the “type” flag in the shortcode. Only [ssa_booking] does not cause this problem.

    Thread Starter Comaris GbR

    (@websanityofficial)

    Thanks for the help.

    Disabling the plugin fixes the jumping.

    To add to the post of @nicmuc1, we also use an advanced shortcode but only using [ssa_booking] doesn’t fix the problem. Our shotcode is: [ssa_booking type=terminwunsch ssa_locale=”de_DE_formal”]

    We also tried embedding the form as a Divi-Builder widget, with same results. We use the shortcode instead of the widget since there’s no way to select the language pack in the widget.

    As requested we will reach out to the support directly.

    Plugin Contributor Simply Schedule Appointments Support

    (@simplyscheduleappointments)

    @websanityofficial @nicmuc1

    We were able to narrow down on the jumpiness issue and released a fix for it in the newest release (1.4.4.9)

    Could you try upgrading and see if that helps?

    It seems to be fixed ??

    Thread Starter Comaris GbR

    (@websanityofficial)

    For us it seems to be fixed as well, big props @simplyscheduleappointments !

    Plugin Author croixhaug

    (@croixhaug)

    Great! Thanks for confirming @nicmuc1 and @websanityofficial – just let us know if you run into anything else and we’ll be happy to help ??

Viewing 7 replies - 1 through 7 (of 7 total)
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