JSON issue when submitting registration form

  • clemtholance

    (@clemtholance)


    4 months ago

    Hello,

    I have a problem when testing how the registration form works.
    After submitting the form, the entire content of the page is replaced with the following JSON response:

    {“status”:”success”,”msg”:{“successMsg”:”Merci de vous \u00eatre abonn\u00e9(e) !”,”errorMsg”:”Une erreur s'est produite…”,”existMsg”:””,”invalidMsg”:”Votre adresse e-mail est invalide”},”redirect”:”<sitedomain>\/newsletter\/?success”,”turnstileCaptcha”:false}

    I’ve tried disabling all the plugins to check that it’s not due to a conflict but nothing has worked so far. I also tried removing and reinstalling the plugin, with no luck.

    I found this topic which seems to have exactly the same problem but no solution is offered…

    Can anybody help me ?

    My version of WordPress is 6.6.1 and 3.1.82 for the plugin.

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support alexisbienayme

    (@alexisbienayme)

    Hi,

    Thanks for contacting us ! Can you try to uninstall the plugin and reinstall it as well ?

    Once you created your form, can you first try to copy paste the shortcode in a page, to ensure it works ?

    Best Regards,

    Alexis

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.