• Resolved turnover2

    (@turnover2)


    Kindly suggest , why the shortcode [checkmypostcode] from pluigin checkmycode is showing JSON error at backend without the shortcode there is no Error ,first we though it might be problem from wordpress and then plugins bug was assumed but after answers from everywhere have to turn to siteground security solutions please suggest this seems siteground security issue please resolve

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Tsvetan Mitev

    (@tsvetanm)

    Hello @turnover2,

    I am afraid that I was not able to find the exact code plugin to which you are referring to. In order to further assist you, please provide us the exact name of the code plugin and the www.remarpro.com plugin link.

    Best Regards,

    Tsvetan Mitev

    Thread Starter turnover2

    (@turnover2)

    Hi

    please find below the plugin details , The code provided from them works well on other hosted website I checked the code with godaddy’s hosted website, there is no Json errror on page saving . Please have a look, is siteground using some API restrictions to location codes ?

    https://arosoft.se/product/check-my-postcode-for-woocommerce/

    www.remarpro.com plugin link I couldnt find

    Please advise

    Plugin Support Pavel Dosev

    (@pdosev)

    Hello @turnover2,

    I tried recreating the issue on a default website by adding the plugin and using its shortcode on a page. However, I did not receive any error, and I couldn’t recreate the issue.

    I see that your hosting is with Siteground. Could you please submit a ticket to the support through your User Area so that we can have access to the website, create a copy of it and investigate what is causing this behavior?

Viewing 3 replies - 1 through 3 (of 3 total)
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