JS redirect: no referrer traffic and direct traffic

  • Resolved pansenschim

    (@pansenschim)


    5 years, 3 months ago

    Hello there dear support team!
    I see a lot of direct traffic in Google Analytics. My best guess: the page is reloaded via js after user startet do scroll down. I think this redirected traffic is interpreted as direct traffic in GA. I guess this is called a no-referrer redirect?

    Is there a way I can fix this? I lost trust in my GA data :/

    Best regards
    sPanse

    Log:
    Status Code URL Page Type Redirect Type Redirect URL
    200 https://walkingbrands.de/ client_redirect javascript https://walkingbrands.de/
    200 https://walkingbrands.de/ normal none none

    • This topic was modified 5 years, 3 months ago by pansenschim.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @pansenschim,

    The reload after accept feature can be implemented via JS only, thus we don’t have any choice to modify it. You can turn off auto-reload after accept under General > Others tab. Please note that the script will be reloaded after a page reload or if the user moves to another page in the site.

    Thread Starter pansenschim

    (@pansenschim)

    Hello there @webtoffee, thanks for your reply!
    I tried it without the page reload but this causes different problems with my Analytics-data. Im not sure about this, but lets say the problem was caused by missing referrer data in JS page reload: is there a way to fix this?

    Best regards
    Benedikt

    Plugin Author WebToffee

    (@webtoffee)

    Hi @pansenschim,

    We are planning on an update to remove the page reload and implement a Javascript-based solution. We have already released it for premium version now.

Viewing 3 replies - 1 through 3 (of 3 total)
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