• Resolved MikkelCrunch

    (@mikkelcrunch)


    Hi,

    Basically the plugin works on our website.

    What we noticed, however, was that an unusually high number of visitors choose the forgot password option.
    When we researched what could be the reason, we noticed that if the user entered an incorrect password, no error messages were displayed.

    A look at the console then showed us the Javascript errors.

    The first: /wp-admin/admin-ajax.js 503
    The Second: Uncaught TypeError: Connot read property ‘lenght’ of undefined – pum-site-scripts.js?…rated = xxxx

    We have already read in the documentation that several loaded jquery scripts could be the problem, but this is not the case with us.

    The problem is not only in the popup but also with the “normal” login directly on the page.

    Our user management is handled by “ninja forms”.

    Thank you in advance for your help!

    Best regards
    Mikkel

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