JS error in console when trying to send a test

  • Resolved themely

    (@themely)


    2 years, 3 months ago

    Hey guys, running into an issue and wanted to see if you guys can help.

    The site is running WP 6.1.1 with PHP 7.4. I have disabled all plugins except Fluent SMTP plugin.

    I am receiving the following error in console when I do a email test after setting up my SMTP credentials:

    Uncaught TypeError: Cannot read properties of undefined (reading ‘data’)
    at Object. (fluent-mail-admin-app.js?ver=2.2.2:1:129147)
    at c (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:28327)
    at Object.fireWith as rejectWith
    at t (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:30455)

    I’m not a huge JS expert so maybe this is something obvious for you guys. Can you help? Thx.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    Hello there,

    There might be some other internal conflicts is causing the issue. Can you please temporarily deactivate all the plugins except Fluent SMTP and check if the issue is resolved? If this resolve the issue then kindly reactivate the plugins one by one to see which one is conflicting.

    Let me know the update.

    Thank you

    Thread Starter themely

    (@themely)

    Hi Aminul, if you took the time to carefully read my previous message you will see that I already disabled all plugins except FluentSMTP.

    Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    Hello @themely,

    Sorry for the miscommunication. Can you please share more information so that we can recreate the issue on our end? It would be better if you could mention which email sending service you are using in Fluent SMTP.

    Let me know the update.

    Thank you

    Thread Starter themely

    (@themely)

    Hi Amimul, after doing more testing and digging I discovered that it was an SSL issue with CloudFlare. It has been resolved now.

Viewing 4 replies - 1 through 4 (of 4 total)
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