JS Error Checkout won’t process

  • Resolved rg1981

    (@rg1981)


    4 years, 3 months ago

    The checkout credit card form will not submit.

    Inspected the page and it looks like there is a JS error.

    Uncaught TypeError: e(…).payment is not a function
    at HTMLDocument.<anonymous> (eway-credit-card-form.js:4)
    at e (jquery.min.js?ver=3.5.1:2)
    at t (jquery.min.js?ver=3.5.1:2)

    To repliacte click on one of the services and buy any package. Then proceed to the checkout

    • This topic was modified 4 years, 3 months ago by rg1981.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    > ..checkout credit card form will not submit. Inspected the page and it looks like there is a JS error…

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @rg1981

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
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