JS Error Between Site Kit & WPForms

  • Resolved gplea58

    (@gplea58)


    2 years, 10 months ago

    I’m getting a JS Error from your Site Kit plugin whenever I try to engage WPForms to my Contact page. I already consulted WP General Support forum to see what to do and they advised me to contact you, and WPForms support. The following is the troubleshooting I’ve already done. I’m also sending the same info to WPForm Support the same info. Pls advise.

    I followed the instructions as best as I could. I implemented 2022 Theme, Deactivated all plugins. Went to WPForm and created a fresh form and gave it a new name. Then, tried to Embed it into my Contact page without success. To make a long story short, next I completely deleted all the plugins I KNEW I wasn’t using. Then, 1 by 1 I replaced the 2022 theme with my Astra Pro, along with that plugin, and it worked. I continued adding the plugins, incl. the WP-Optimize, and UpDraftPlus Backup plugins THEN, using those plugins. STILL successful. Finally, I activated the Google Site Kit and when I went back to view my Contacts page that’s when I got the JS error. I’m using the Google Site Kit, AS OPPOSED to the MonsterInsights because 1.) It’s free, and 2.) It’s a stand alone, and I figured that would be simpler. 3. I’ve already gone through the hassle of installing all of the GA ID’s, and products. (BTW, I still never got the original error as of yet.) I looked at, and followed the instructions for Troubleshooting the JS error by downloading the AutoOptimize plugin, but I’m still getting the JS Error. That’s when it was getting TOO DEEP in the weeds. HEP ME!

    Thanks,
    George Lea

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi there George Lea,

    Sorry to hear you’re having trouble embedding a WP Form on your site. This sounds unusual, as Site Kit shouldn’t impact the embedding of such forms on your site. We can however perform some checks and see what we can determine.

    Firstly, so we understand more on the error you’re encountering please share the following:

    1. When you mention that you “tried to Embed it into my Contact page without success” are you seeing any error message or warning when trying to embed? If so please share.
    2. When you mention you see a JS error when going back to your contact page is this also from the wp-admin edit screen of this contact page, or when visiting your site?
    3. When I check your site at present I’m encountering a coming soon notice. I assume you had your website live before attempting Site Kit setup, and encountered these errors you’re reporting when Site Kit was activated and successfully set up?

    Once we have the above information we can propose some checks. Note that your site will need to be activated and live in order to perform any such checks.

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    Hi @gplea58,

    I’m following up with you to check whether the issue remains on your site? If so please share the details requested above and we’d be happy to assist.

    Thread Starter gplea58

    (@gplea58)

    Hello James,

    I got the issue resolved.

    Thanks,
    George

    Plugin Support James Osborne

    (@jamesosborne)

    Hi George,

    Many thanks for the follow up. Glad to hear you got this resolved.

    If you run into any Site Kit related errors, or if you have any further queries going forward be sure to get in touch.

Viewing 4 replies - 1 through 4 (of 4 total)
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