• Resolved uldis23

    (@uldis23)


    How to fix slow loading problem for this problem?

    wp-content/plugins/photo-gallery/js/jquery.fullscreen-0.4.1.js?ver=0.4.1

    • This topic was modified 7 years, 5 months ago by uldis23.
    • This topic was modified 7 years, 5 months ago by uldis23.
    • This topic was modified 7 years, 5 months ago by uldis23.
    • This topic was modified 7 years, 5 months ago by uldis23.
    • This topic was modified 7 years, 5 months ago by uldis23.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi, @uldis23,

    The slow loading of your page may be because of your images’ size. As regarding the Photo Gallery plugin, there is some workaround. Please go to Photo Gallery > Options page, Global Options > General tab and turn on Preload images option > and set up Count of images into 5.

    Please let us know if it helps.

    Thank you!

    Have a great day!

    Thread Starter uldis23

    (@uldis23)

    Thank you for answer , but this not resolve the problem. Pingdom test shows , that this request till now is very slow , i.e. , loading time is 1,4 sec

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi, @uldis23,

    Can you fill out this form and contact our team? We will have a closer look at the issue.
    Also please mention the link to this forum thread. We’ll share the solution here as soon as we have it.

    Thank you!
    Have a great day!

    Thread Starter uldis23

    (@uldis23)

    Thank you!

    Thread Starter uldis23

    (@uldis23)

    Maybe problem is in fact , that on lightbox fulscreen option is unactive ? How to activate this ?

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi, @uldis23,

    We have replied you in our Support system.

    Thank you!

    Have a nice day!

    Thread Starter uldis23

    (@uldis23)

    Thank you for excellent support!

    Great plugin. Everything is working except….
    I’m having a similar problem as others. The gallery loads quickly BUT when I click on a thumbnail, the lightbox takes long to load. When I say “long to load” I mean a few seconds. The lightbox should open instantly like WordPress’ default lightbox.

    Why is the lightbox so slow to load on each thumbnail yet when it’s open, each photo is delivered instantly when clicking the Next button.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Please be informed that you have activated Preload images feature (Options > Global options > General > Preload images). You can deactivate it, but it will slow down the next/previous option for images.

    Please let us know if you have other questions.

    Thank you! Have a great day!

Viewing 9 replies - 1 through 9 (of 9 total)
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