Cheers. For getting help from the plugin developer or other users, please include the following:
– WordPress version
– The name of the theme active
– Installed and active plugins
– If possible, a link to the site or a public test site
– If possible, a log of the errors.
The reason for this is some plugins and themes (specially themes/plugins from some developers on premium theme/plugin marketplaces) overriding the bundled version of Jquery with a older version (or never) causing other things to break. It could also be a script in a plugin or theme clashing with the plugin.
I did a quick check in the forums, and it seems that you are running a premium theme from Themeforest. A search on the theme name + jquery revealed that lot’s of people having issues.
I think you should contact the theme developer in the first place, as i belive it’s a issue with the theme.
